The van was NOT clean inside. I ordered a hand truck and a dozen furniture pads because I needed them. If you couldn't supply them you should have told me. I've used U-Haul quite a few times. This was the absolute worst experience.
Maria Z
Sinclair Hopewell
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pennington, NJ 08534
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Knowledgeable and friendly service. No pressure.
GARY BThe staff helped me out when we were too late in picking up the rental van at another location. Great experience.
JANELL MIt was a little confusing trying to get the keys and I think I returned them to the spot I originally got them from. I also had locked the van and returned the keys, when I realized you wanted pics of the interior and where I parked it. Wi-fi was almost non-existent, so I had to wait until I got home to submit pics.
James BI think our serious issue is with the U-Haul app versus this location. Although the lack of cell service affected our ability to use the app at first. That being said, there was guest wifi that Sinclair offered which helped in that regard. The app however was a serious problem. We were for over an HOUR trying to get through. It cost us an $150 as our movers had to wait while we waited for U-Haul to respond to chats, pick-up the phone, call back to approve the pick-up, etc. I will be reaching out to Uhaul to file a complaint and hope that they will address the issue by covering the extra cost we incurred.
Chandra S