I ordered a dolly and it wasn't in the truck. Rented the truck for 4 hours but had to bring it back early. couldn't move the other material due to not having dolly. To top it off, there isn't anyone in the office; so I couldn't work the situation out. Spoke to another customer and they said that no one has been in the office for at least two months. HORRIBLE SERVICE!! Never again U-Haul, and I mean it; NEVER AGAIN!!!!
Location de camion de déménagement à Pensacola, FL chez Q2 Self Storage
Déménagement en provenance/direction de Pensacola, FL 32506? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Q2 Self Storage. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Q2 Self Storage
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Pensacola, FL.
Location de fourgonnettes et de camionnettes à Pensacola, FL
Les fourgonnettes et camionnettes de location U-Haul de Pensacola, FL sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Pensacola, FL 32506. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Easy process. Great staff.
I was under the impression that the price was good for 24 hours plus mileage. I did the rental over the phone with the facility's manager(?) I did not inquire this as I have always had 24 hours on a rental, and now I will need to rent again as I had to have my vehicle back.
The location and employees were great! However, there were multiple problems with the 24hr rent process. Once I got a rep on the phone, they were very helpful. Even turning in the truck was difficult. The system kept freezing. I finally left the key with an attendant who said that he would check the vehicle in.
Missing and her staff are wonderful to work with and go the extra mile to make sure their clients have a great rental experience. Would definitely recommend.
Parking was a little difficult, but that was just due to the buildings around. Not much they could do.
Safety chains needed to be situated higher so they do not drag and fall apart.
The service provider was awesome! Truly a great company to work with!
The location was closed when I needed my rental, so I used the app, but the app wouldn't let me complete the reservation, so I had to call customer service. After that, the pin number to enter the location was wrong. Luckily, the manager happened to be there and let me in. Otherwise, I wouldn't have been able to get the rental truck.
I downloaded the app but this location was not showing up for availability. The assistant was very helpful in helping me apply for the truck. Thank you.
Second time renting a uhaul here in three weeks. I will never use this location again. I dont blame uhaul for the shortcomings of an independently owned business that utilizes their trucks to rent out. This poor review falls directly on the business. Yes I understand you have a sign up about changes to your hours... no problem I can work around that. I get being closed on sunday even most businesses are. What I cannot understand is how you can rent a uhaul out to someone on a friday and tell them they can leave their care inside the gate which requires a passcode to enter and exit through, then give them a code that doesnt work. Not only was I late returning my rental due to the fact that i couldn't get in but i had to shift through phone numbers online and on your building (which do nothing by the way) after being on the phone for 2 hours finally someone is kind enough to let me in. I dont know how long i would have been there if that person hadn't shown up. But hey it could just be my experience...
Several things that took extra time onsite with the mobile check -in could have been done in advance. I rented a Budget truck the day after I returned this one, and in person, with a line of 6 people, the check in took less than half as much time. It also should not take so much documentation of previous damage. I lost track of how many photos I had to take. Why could not the facility staff have done that before I arrived? Your online staff person was very pleasant, but expectations prior to check in were not clear. Also, there were problems with the gate and drop box at the facility.
After we got the proverbial run-around from U-Haul Self Storage in Pensacola we found a storage unit at Q2 Self Storage at this location. The manager, Misty, was great and very helpful and was able to provide us with a storage unit and a secure location to drop off our U-Haul truck.
The vehicle and grounds were clean and well maintained. They tried to find a smaller truck for me. Everyone was friendly. I would go back.
Nothing service was great ! Don't know the ladies name but she was wonderful! Thanks for all your patience with the situation we had
Great friendly, knowledgeable staff and workers!!!!
Very friendly, helpful and knowledgeable. Will use this facility again!!!
Nothing. Very quick and friendly service at this location.
Just keep being nice and helpful.
Limited trailer availability.
Very friendly and efficient
Only improvement is better communication with the customer. I was supposed to be initially contacted by a U-Haul representative after placing my online reservation, but it never happened. I had to call U-Haul Customer Service. If I understand correctly, though, that is not the fault of Q2 Self Storage. Other than that, everything else went smoothly.
As always U-Haul came through for my needs. Thank you
The young man that assisted us went over everything in detail and his customer service skills were top notch. The young lady who took our reservation over the phone was wonderful as well.
Ordered the vehicle online with 4 dozen pads and a utility dolley. The U-haul website indicated that this would be in the vehicle upon pickup. None of the items were in the vehicle upon pickup and the location did not have any pads available.
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