Truck steering was out of alignment. Truck was dirty in cabin. There were other 20 foot trucks on the lot that I could have been issued. I had to travel approximately 270 miles in a truck out of alignment.JOSEPH VICTOR P.
Moving Truck Rental in Pflugerville, TX at My Attic Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pflugerville, TX 78660
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 6h pm
- Sam : 8h am à 5h pm
- Dim : 1h pm à 5h pm
One-Way and In-Town Local Rentals in Pflugerville, TX 78660
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
These guys were great! They do need more parking up front, or clearer signs for where to park when returning trucks.Linda M.
I went one day to get boxes, the door was locked and had too wait to be let in and then waited again while the guy was on the phone. I went a second day for more boxes at 2:30 on a weekday and it was closed with a sign saying they'll reopen at 3:45. Went a third day to pick up the truck at 11:45. I couldn't get the 24/7 pickup to work and then finally a woman came out (bc those location doesn't open until 1) and asked if I was picking up. Then she told me how early i was even though the video for how to use 24/7 says that you can pick up your rental within 1 hour. My pickup time was noon. If this site doesn't offer 24/7 (which she said they don't which is why I was having so much trouble), then WHY are you allowed to select a time outside their hours when they don't allow 24/7?????Kristy W.
The cargo area was filthy, as well as the cabin. I rent from Uhaul frequently to transport balloons for my business, and when we took the balloons out of the cargo area they were absolutely covered in dirt and grime. We were shocked as we've never had this much of an issue with the cargo area not being clean upon pickup at other locations. Additionally the cabin floor had a food scattered around the floor and it was obvious the vehicle was not cleaned between the previous renters and us. Very disappointed in my experience at this location.PETER H.
The truck was not wiped beforehand and the service was friendly enough but the app and the computer weren't working and they've over charged me with no attempt to fix. I'll follow up with them.Lance M.
This was a "transfer" site of equipment. The person onsite was quite frazzled as he said that U-haul was to have removed the trailer before I arrived. I was very concerned about the transaction.JAIME B.
Great location and customer serviceKYLE M.
The Lady at the counter was very helpful and professional. I was very pleased with her service and will definitely recommend herSAMUEL S.
The rear view camera may be a little dirty if it's possible to clean it that's all I would recommend. Overall the truck was labeled well and easy to drive.Denise R.
Great customer service...MARTIN G.
The back of the truck was FILTHY!! It took 3 rounds to sweep out all the dirt, bugs, and debris.SHANNON G.
Very friendly service!Gregory D.
The entire phone app process was quite frustrating. I should have been notified prior to the pickup time that I would need not one, but two independent contacts for verification who were available at the very moment they were called by an unknown number. I spent more time than I could have predicted trying to sort this out. The number on the truck was not where the app seemed to have described it to be so that took a little time to locate. When I clicked "back" on the phone app, it seemed to delete information that I'd previously added which was very aggravating. I spent time filling out information prior to my pickup day with the intent that I'd bypass the need to repeat it all at the time of pickup but my prior efforts seemed completely futile. When I returned the vehicle, I wanted to go in the shop so as to avoid anything to do with the phone app, but there was no one there despite it being well within business hours. I called the number on the door and they couldn't help me because they represented the storage facilities, not the uhaul rentals, again, quite maddening. I reluctantly pulled up the phone app to figure out how to close out the process that way, when all of a sudden, I saw a staff member inside who promptly took my keys and we had no other exchange or conversation about the rental, what I owed etc.Anjoli F.
Easy check in. Went wellAmanda R.
Great customer service!Lori L.
The trucks need to be serviced. The one I drove was severely out of alignment and would shake over 55 mph. The office manager when told that this happen said "we don't get many 20 feet trucks and this is only a drop-off" My bill was reconciled incorrectly and the manager at this point will not return my calls. I've never had this experience with U-Haul in the past. Please contact me in order to discuss further. (979)220-6404 GloriaGloria G.
Great jobDavid G.
Wish I could have returned the truck back to the location I got it at, but it all worked out.Antonio F.
Rick was absolutely awesome!! He went above and beyond and was very transparent. He made our move stress free!Xiang G.
Good serviceCheryl P.
I was very satisfied with the customer service at this location.Margaret A.
The manager here was extremely nice and made my drop off easy and pleasant.Amber W.
Rick is amazing. Helped me work through a few issues I had. And made my move a smooth transition. Highly recommend this location.Robin K.
Excellent service from pickup to drop off.RICHARD J.