When I got the truck everything was good but later in the day the door wasn't open all the way up or closed all the way down. I tried and I was soaking wet due to rainy day. I couldn't move the big tall items in there. Its would be nice if you can give me some credit or reimbursement for that problem cause it was late after business hour I can't change another truck. So I had to use my truck to do the big and tall items. Just want to let you know so its not happening to others. Not really happy about the problem.NICK H.
Moving Truck Rental in Pflugerville, TX at Pflugerville Self Storage Group LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pflugerville, TX 78660
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam : 8h30 am à 5h pm
- Dim : fermé
Heures d'ouverture spéciales
- 5/12/2021 - 5/16/2021: Fermé
One-Way and In-Town Local Rentals in Pflugerville, TX 78660
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Virtual pick up didn't work and representative was slow and not knowledgeable.FREDERICK R.
Very happy, very clean facility and excellent truck very easy and very easy process.JAMES H.
Quick, easy, no hassle, clean, drove well. Friendly staff. Good price. I love U-HaulLISA D.
Great customer servicemartha Z.
Screw yallSean H.
Nothing, get rid of Miss Karen. The worst customer service person ever. She will tell you one thing and you're paying more then you were told. DON NOT RENT FROM THIS PLACE.Micquella R.
Clone Karen. She was excellent.PHILLIP B.
The truck could have been cleaner, but I think that the quick turnaround prevented adequate prep. The vehicle transport had a defective turn signal light, and I had to go to another location to get that fixed.Guy R.
Karen who assisted us wasn't knowledgeable of the system. We arrived around 8:30a and took about an hour to get our things. We left around 9:30ish even though we did the online check in. When returning the items and truck the same day we encountered more issues and delays. Karen was nice but her lack of knowledge with the system and how to navigate it caused a very unpleasant visit. I would recommend a different location but over uhaul corporation I like.Gevonia M.
I tried to use the app to check in. Didn't work. The staff was short and had bad excuses. Vehicle had dust, indicative of a lack of cleaning.REBEKAH S.
Great customer service. Thanks, Karen!Michael C.
Karen was very helpful and remained open after hours in order for me to return my equipment!BRYAN M.
I did the online pre check in the night before; I show up at the location I was the only customer and it took 40 minutes to get my rental.CHRISTOPHER PETE M.
Truck interior smelled horrible. Location of the U-Haul facility was very far from my location of move, would not recommend driving to that specific location, albeit the store was clean, friendly, and helpful.William F.
I reserved a 15 foot truck, and was told that because there weren't any 15 foots available I'd be rented a 20 foot but would only have to pay for the 15 because that's what I'd reserved in advance, but then I got billed for a 20 foot anyways. I sent a message to the email indicated in the bill to contact if I needed support, and never got a response.MARYLYNN K.
The site was fine and the truck worked great. Customer service was fine but very slow. Despite having done everything online I still had to go inside. At which point it took over 30 minutes to complete the transaction. Most of that time was spent waiting for the woman to do something on the computer for me to sign. It just seemed really slow considering all of the information and payment was completed in advance.Shannon T.
Great location and service. The Uhaul app functions slowly and did not work to do contactless pick up as we desired.Katherine W.
The worst experience. Will never rent at this location again.tracie H.
Karen made the return of the Uhaul quick and easy! Store was also very clean. Thank you!JESSICA F.
The lady Karen was a bit stand stand off-ish and cold. I probably would only use this placeas a last resort. Maybe it was just the time with covid 19 and all.Elizabeth A.
On site manager was extremely helpful and conducted herself professionally.JOSE R.
Customer service was goodRick R.
Customer service was professional and welcomingDarryl C.
The location was easy to get to with good signage. I may have missed it, but I did not find a designated unattended drop-off location for after-hours drop-off. One customer had left their truck alongside the road. I chose to drop our truck in the business lot next to an out of service gate. Better instructions for after-hours drop-off would be appreciated.Will S.