Picking up the truck through the application did not work. I had to call customer support for them to enable pickup. 30 minutes of calls later I was able to pick up the truck. During the delivery of the truck the same thing happened. The delivery through the application also failed, having to repeat the process and taking the photos several times.
Antonio G
Dom's Gulf
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pittsburgh, PA 15226
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- 3,0 - Cote moyenne des clients
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Geolocation wouldn't work for drop off after hours. Trying to charge me an extra days rental because they checked it in this morning. I have time and date stamped photo off dropping off.
Johnathon AThe company is super misleading and does not communicate well.
Paige KVan was given to me with squeaky brakes. I was able to make it safely but the van definitely could have used some brake maintenance of sort. Also, the guy serving me added into my reservation an extra service he did not discuss nor approve with me. Poor experience on my end, I wouldn't want to go back.
Michal LI had a hard time finding a parking spot due to lack of information. I was driving 26' feet truck and I had to turn around just to park it and there is no sign or information, whether I can park there or not. Nevertheless, the person at a place help or confirmed that where I parked was fine.
Lwin O