I had ordered a hand truck which was not in the truck and the pick up site was not open at 8am on Saturday. Calling customer support all they could so is credit me for the missing hand truck there was no offer for another hand truck at another location. This made my moving experience extremely difficult having to carry everything by hand. I had even went to the location earlier in the week to check on the rental and was assured all would be ready on Saturday. I was embarrassed during the move struggling with hand carrying the entire contents a log distance from the loading area.
Dean P.
Econosave Automobile Leasing & Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Plaistow, NH 03865
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- 4,0 - Cote moyenne des clients
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The truck worked perfectly for my needs. Pickup and drop off was easy with the app.
Patrick H.Ordered Furnoture Dolly wasn't in truck This is U haul in general not just those location, As many times as I've used U Haul is as many times as there have been m8stakes. It Is NEVER perfect
Frank R.Has issues with app getting vehicle and returning. Customer service was excellent on the phone.
Steven T.Location had hours of 1-5 but there was no one there during those hours to help get the truck. Website should say only way to pickup is via mobile device.
Nicholas L.