The location and truck we rented were both great but I would highly recommend NOT using the website/mobile pick up option. The site is of poor quality. I had to take a picture, literally 20 times for each section before it would register the picture and even then it was slow. It was not the signal on my phone, I could go to any other site and had no issues. The only reason I was able to complete it was because the gentleman working at the site helped me as much as he could on his end. Unfortunately, it could not be completed on his end because I choose mobile. And the response of the chat employee, to complete the rental, was painstakingly slow I would use u-haul again for a future move but NOT through their mobile option.Nicole H.
Moving Truck Rental in Plano, IL at Plano Quick Care
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Plano, IL 60545
Services dans cet établissement :
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 4/14/2021 - 4/30/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Plano, IL 60545
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location is a little cramped with the gas station and auto repair shop there. The people were excellent and nice, but I feel the Uhaul in itself might have run a little rough for me. Also, there were times when the sliding door got stuck. Overall, the people were super nice, but we could use updates on location and uhauls. BTW, when I called, no one picked up the phone.Jason L.
Man at counter did everything on computer, handed me keys and said "there you go".Sherry F.
Many issues processing the order and entering into the computer. Location did not have the 12 pads or boxes available. They stated that they credited the $10.00 for the pads yet the bill still reflected the charge.RICHARD W.
Excellent jobJOSE C.
No improvement, the young lady that helped us set up our rental was excellent. She made everything so easyGARY S.
The windshield wipers are ripping off and need to be replacedROBERT K.
Staff was very nice and helpful.Alex C.
The pick-up location and personnel were fine - my problem was I didn't receive a confirmation call as stated in the email - I called and found out the pick-up location had been changed. Also I had a 20-30 minute wait time on the phone each time I called..DAVID PAUL R.
the rental transaction was smoothly done by Nora, the check out of the vehicle was perfectly prepared by Omar, no problem with Nora in returning the vehicle, I recommend to my colleagues this rental business in Plano, giving them 5 stars in customer service care..??JACINTO JOEL C.
The experience that I had at this location was very good. The equipment was available as promised and in good/clean condition. The check-in/check-out was done in a reasonable amount of time. I will be using and recommending this location in the future.JERZY M.
The check-in app was horrible. I had so many problem, it took me an hour to get it completed. It put my whole move behind schedule. And, worst of all, it out three hold-charges on my credit card!Jacob V.
I was sent to a location Originally that is further away from where I live. The rep did something wrong and charged my credit card and cancelled the order. I was not able to get the truck unless I paid another $600 and I had to wait 4 business days to get my original payment refunded. Not to mention he was unable to print me any paperwork or receipt. Needless to say I was not about to allow this guy to charge my card again. I was sent to the Quick lube in Plano and she was absolutely amazing. It may be a benefit to allow the customers to choose the location they would like to go to.Michael S.
Nice staff. Easy pick up and drop offBeverly C.
Nothing. Oscar & his family very professional respectful,and goes above & beyond with customer service. Very friendly and makes sure you are happy and satisfied. Would highly recommend this location for your rental needs.william O.
The charges were not only extensive but they were charged to a credit card that they assured us wouldn't be charged, causing serious consequences. Location couldn't have cared less.Gerred J.
You made it so easy for me on a very stressful day. Thank-you so much!!Deborah M.
Truth in advertising. Hours on website said 0800. The representative did not arrive at business until 0845, which cut an hour off the rental time.Kimberly G.
Perfect thankscory O.
They feel their lube business is more important than their uhaul customers. I had to do the hookup by myself. Thank goodness I'm a uhaul CSR or it could have been a disaster for uhaul.Jimmy S.
Everything went good.Newton D.
Very dirty windowskevin B.
Everything was greatYARIELA J.