The computer system is horrendous. I hate having to use apps for a once in a great while event. There was an issue with the truck issued not being available and when the agent would try to swap truck numbers, all info had to be reloaded. This had to be done 4 different times before my truck rental was complete in excess of the info being loaded when reserved. The agent was fabulous with the customer service, but the computer system sucked. I then missed a text asking for a picture of the license plate. I had assumed after re-entering information 4 times, there should be no additional steps. This was a local move and I literally spent 45 minutes to get the keys and drive off. My move was loaded, unloaded and truck returned in a little over 2 hours. Seems like an issue.
Thomas Melton
AAA Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Plano, TX 75074
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
This location is very well managed by professional people with top level service in mind! Recommendation is to remain consistent in your high standard of performance.
John TaylorI was overcharged!
Abdulkadiri IbrahimThank for doing things perfectly
Ali NoureinGreat and Easy. Moving is stressful enough and everyone made this an easy process. I have never towed a trailer before and the workers gave me confidence. Made the whole move much easier.
Geoffrey Erwin