I was doing a mobile pickup at 8:30am since the store didn't open until 9. I went through the mobile process but I couldn't finish the process because they wouldn't accept that I was who I said I was. I tried to give my wife's phone number and they wouldn't accept that. So I had to be outside in below freezing temperature for half an hour before somebody showed up who could help me.
Denver N.
AutoPilot
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Pleasant Grove, UT 84062
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I was having trouble with the U-Haul web site - it wouldn't allow me to log in, and was hard to navigate - it needs to be more user friendly... the people at Auto Pilot told me they would take care of the check in on line for me without charge since they knew i was trying to do it myself - THEY WERE EXTREMELY HELPFUL !!!
Howard D.Friendliest staff
Martin G.Participated in "Loadshare" program... picked up a UBox trailer in Castle Rock, CO to transport to Atlanta, GA. Trailer tires were old and out of date... had dry rot cracks in both, one of them blew in Clayton, NM... and UHaul's "roadside assistance" is the WORST in the industry. 6 hours to get someone out to change a go-card-sized tire. The UHaul tech who put the trailer on the truck "forgot" to tighten down the safety nut... hit a bump in the panhandle of Oklahoma, and the trailer came off the hitch, and almost killed me. Managed to keep control, and get it to the side of the road and stopped (thank God for safety chains), but it was another 6 hours before help arrived. UHaul is *THE* worst at maintaining their equipment, and in training their people. It almost cost me my life.
Darryl B.I feel like we got charged $15 more than we should have because they just assumed we wanted the insurance and didn't ask me about it. They told my husband that we ordered it when he went to pick up the truck but I did not.
EMILY W.