This is the absolute worse u haul experience ever. I rented a 15' truck off the site with no issues. Went to pickup my truck, the Asian lady does not even bother to check my details. She released the truck to me, and I was ready to load up. She calls me back as the truck is double booked. She demands that I return the truck. No apologies, no compensation for wasting 45 minutes of my day driving to and back. And I was forced to use a smaller truck that i didn't book for, and was not suitable to my needs. This Family Milk does not know how to run a u-haul service, totally incompetent and rude, with no regards to customer service. I've rented before from u-haul and sad to see this image being tarnished by this Family Milk business I would highly recommend to STAY away from this u-haul service. Family MilkÂ 3311 Coast Meridian Rd Port Coquitlam, BC V3B3N6
Location de camion de déménagement à Port Coquitlam, BC chez Family Milk
Déménagement en provenance/direction de Port Coquitlam, BC V3B3N6? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Family Milk. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Family Milk
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Port Coquitlam, BC.
Location de fourgonnettes et de camionnettes à Port Coquitlam, BC
Les fourgonnettes et camionnettes de location U-Haul de Port Coquitlam, BC sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Port Coquitlam, BC V3B3N6. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
It's a busy location so recommend the mobile rental option for pick up and returns it was very efficient and smooth. Very friendly staff.
In ordered 12 moving blankets for my big move, but none were there when I came to pick it up. The moving truck was filthy inside. The is the second time I pick up from this location and supplies I ordered are not available. Also despite the website saying. I can pay with debit I am always required to use a credit card the most stupid and consumer predatory type of payment option. Why does U-Haul not prepare orders and make sure supplies are at the pick up location? What is the point??
I don't recall signing off for insurance at the time of pick up of the vehicle. Documents and charges were not reviewed with me anD I find it unacceptable that we were one hour late but was charged a full day, and that there is nothing that the dealer could do at the location. It was not a good a customer service experience and I don't think I will be using uhaul in the future or recommend them to anyone.
They gave me a much bigger truck than I asked, and the store owner said he didn't know how to change it and etc..... Then the truck was parked two blocks away with a weird lock on it. I had to struggle to get it off. Overall the store owners customer service wasn't great. Example-serving customers and making me wait after he kept going back and forth with five or six people .... and then saying â€œcome hereâ€.....
I got serious problems in the contractor. The guy using the computer barely knew how to use the computer and fill out the form with my own information. The contract says that I should be charged: $76.83. However, I was charged $106.31. I drove only 6.7 miles and I rented the 15" truck for less than 6 hours. The price charged isn't correct. Even tough, I rented a dolly it isn't correct. I look forward to hearing from you soon.
Clean the truck
Remove the negative option on your CDW coverage. It's deceptive and wrong how you force your customers to uncheck this box.
The people there were really nice and help full it is one of my best experience with uhaul thank you
Contrary to some bad reviews, I had good experience here.
The retailer had me do the admin work while he attended to other customers. I am in the cleaning business and was delivering cleaned goods (bagged), and the truck was muddy from the last customer.
Hello, When I picked up the van, I was told gas level was at 3/4, and that had to be 3/4 when returned. Open inspection, I noticed that gas it wasn't at 3/4. It was below, between 3/4 and 5/8. Upon return, I was over the estimated milage and had to pay extra ($2.75), which it's fine since I was over. When I asked the attendant about gas being below 3/4 at pick up, he said that sometimes that was normal. I find it unfair that I'm expected to return the vehicle with more gas than when I picked it up. Uhaul and the attendant had no issue with asking me to pay for the extra miles, but it was "normal" that sometimes customers pickup with less gas than advertised. Very poor experience overall. Thank you for asking and listening to customer's feedback. Have a great day.
Filling gas then just 20-30 minutes late to return the vehicle, they charged me for another day. Too bad!
Tell the customer that an extra 1.5 hours used will be charged!!! Nobody was in line to use the truck. Unbelieveable!
The problem was not with the location. It was about the way the system is set up and the conditions. Uploading the D.L. and the Emergency contact conformation. Not sure if I ever go to a uhaul anymore... Not happy
Lady was rude. Told me my credit card wasn't working and that it wouldn't go through. When I pointed out that she didn't click on the correct radio button to charge my card the extra $0.55 that wasn't accounted for she told me I talk too much. And when she was checking the van she questioned as to why there was water on the outside step leading into the drivers seat? I said probably because it rained last night. She said no it didn't...so I then pointed out that the entire van was moist. It's is the middle of October and we live in Vancouver lady. Need I say more? She needs to be retrained in the POS system and customer service. Never returning to this location. I will go the to farther one just to avoid this rude lady and her lack of customer service skills.
First time I book the equipment starting 7:30am but the place opens only at 9am. I waited until 9:30am to give up because the place didn't opened. Second time I had a discount coupon I should use during the reservation but the place simply said there is not way to apply any discount. The car was not clean, the attendant was not polite.
The inside of the van had not been cleaned at all. Something was spilled on the floor in the cab and it was full of flies. Also, there was garbage still left in the cab.
get rid of all this text approval return crap. it took an hour and the system overcharged me. the location is great, but will consider another company as 100 for 7 hours.. to much,
I ordered moving blankets and was told they were not carried in the location. Had to walk far to find the uhaul. Worker spoke very little English...
Book online Forsure. Easy fast & cheap
The staff member who helped us was completely rude. I have never ever experienced someone providing a service be this absurdly angry. This man was yelling at us after asking a simple question about how payment worked. I have video of him yelling at us. It's absolutely disgraceful and embarrassing. He honesty should not be working for U-haul if he is this impatient and rude with his customers. I'm not the first one to experience this either. Just look at all his other reviews on google about him yelling at customers. U-Haul, you really need to review your association with him.
Well you need you maintain the clean look of the vehicle wasn't happy that I was given van that was not cleaned
Dirty cargo van with beer cans. Filled up but lady stated not enough and made me fill up extra 10 dollars to go over what it was originally filled at. Helped 6 customers before me even though I was there first.
Dealer tried to dispute I didn't return truck with enough fuel, even I've taken a before and after pictures of the fuel guage. He tried to say because of the camera angle which would mean fractions of a mm difference. Argued for 10min. Wasted another hour during pickup because uhaul dispatch systems was down, they showed no apologies . Waste of time here.
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