Moving Truck Rental in Portland, OR at Vans 76 Gas Station
(Concessionnaire U-Haul dans le voisinage)

2741 évaluations

5520 NE M L King Blvd   Portland, OR 97211
(After Hours Dropoff park in back)

(503) 288-1222

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 4h pm
  • Ven - sam : 9h am à 5h pm
  • Dim : 9h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(503) 288-1222

5520 NE M L King Blvd
Portland, OR 97211
(After Hours Dropoff park in back)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 4h pm
  • Ven - sam : 9h am à 5h pm
  • Dim : 9h am à 4h pm
Location de camions

One-Way and In-Town Local Rentals in Portland, OR 97211

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Évaluations des clients

- Cote moyenne des clients

2741 évaluations

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Évaluation :
1

WTF

VICTORIA LEIGH B. 
Rating:
4.0

We did not receive the blankets and additional items we requested.

Jarrod A. 
Rating:
3.0

The uhaul was not swept out from the previous person and they used furniture pads that were all unfolded in the attic area so we had to put them in the front seat to use the attic space. Tried calling the location with no answer.

Whitney L. 
Rating:
4.0

I believe the U-Haul experience was A-OK. The downside is that moving a truck full of furniture can be hard on an old guy ... but that has nothing to do with the equipment & service provided by U-Haul. Thank you!!

JAMES H. 
Rating:
3.0

Space not pleasant but staff was excellent

AIDEN B. 
Rating:
5.0

The employee is top notch. Helpful and positive attitude.

JEFFREY H. 
Rating:
1.0

Took far too long to get keys. Did not receive a dolly. Workers at gas station were rude

Mikkel H. 
Rating:
5.0

The saleman at the front desk was awesome. He took pride in his job and in himself. It made the experience better.

Gregg R. 
Rating:
2.0

Overall, my experience with trying to get a trailer, and them a vehicle, to move furniture donated to my non-profit, was awful. From my first encounter where I found out that the item I reserved wasn't there and the counter person could clearly not care less, to the ridiculous hoops one needed to jump through to use the mobile check in - really. my passport and business lease? And the wait times to get through to a representative were over 30 minutes, at which point I just hung up. Disappointed on all counts.

IAN M. 
Rating:
5.0

Stores should have well train clerks to handle U haul customers. I had to go to another location.

ANTOINETTE W. 
Rating:
1.0

You're customer service rep made false charges on my card that need to be immediately rectified, or I'll have to call my bank to dispute fraudulent charges.

CODY JAMES C. 
Rating:
2.0

The vehicle had low tire warning light on. The gas light was also on. Had to go out of my way immediately to put gas in it and then find some place to put air in the tire. A total pain. It's nearly impossible to contact anybody. I sat on hold for 45 minutes.

Emily S. 
Rating:
3.0

I returned the truck after hours. Parking was limited in the crowded lot. Not the best area of town. Personnel was somewhat helpful. Consumers do not have much choice over location with UHaul, so I don't feel that my recommendation matters much.

ALISON A. 
Rating:
5.0

I love coming to this location. The staff is extremely knowledgeable very friendly and courteous. I would definitely recommend this location

Sarina P. 
Rating:
3.0

The whole log-in experience took too much time.

Elizabeth T. 
Rating:
1.0

Tried to rip me on gas, didn't reverse the $47 charge until I called 3 times. Worst experience with a business I've had in years.

Christopher P. 
Rating:
4.0

The uhual app sucked, waste of time. Cant take a pic bc won't access camera. 6 mos ago I told you the same thing and still haven't fix it. How hard is it to fix this the app. Waste of time not helpful at all actually cause me to waste my time. If anyone else to use I would

JONATHAN MEYER B. 
Rating:
2.0

1. I selected the 24/7 mobile option when placing my reservation, but when I arrived at the reservation time the system sent an error that my '24/7 pick up would require hand delivery and the location is not yet open.' According to the local scheduler this was because the location didn't have their system online for some reason. 2. When i returned to the location during open hours, the online reservation system finally was accessible (maybe the operator leaves it off on purpose when he's closed?) , but I had many problems with it due to lack of clear instructions (eg that an alternate contact can't be someone already on the reservation, that including a contact number will prompt a phone call to the person so they should be ready to receive the call, what 'lease agreement' was meant to refer to, etc) The system was also super buggy - once i got the error that an alternate contact can't be someone on the reservation, the system would not let me 'clear' and enter another name, so I had to start completely over 3. I have been billed for dollies I did not use and were not provided. One dolly was affixed to the truck with a zip tie, which is still in place as proof I did not use it. There was not a second dolly in the truck. 4. The operator seemed understaffed - at least 10 parties were waiting to pick up their truck when I arrived at their opening time, and with only one person to run keys, equipment, or manually process reservations, it was very inefficient. My reservation started two full hours later than I had requested it.

Laura F. 
Rating:
4.0

My son reserved a U haul truck, but for there wasn't one made on when we arrived. A bigger truck was comp'd in its place.

JAMES PATRICK W. 
Rating:
5.0

?

WILEY RUTH T. 
Rating:
3.0

Eh, just a major delay in getting my truck.

Paul J. 
Rating:
1.0

Asking me to phone a friend for verification once I got to the location was traumatic. I had to stand out of a gas station in a poor neighborhood where multiple men verbally abused me all because I had to spend fifteen minutes on the phone trying to find someone available to verify my identity. I took an Uber to this location so that my car wouldn't remain there and the attendant led to to believe I would not have any options if I didn't find a friend for Uhaul to call. In all of my years of using Uhaul this will be my last time. I was demeaned by the attendant for ‘not having any friends.' I've been an independent person all of my life and enjoyed the fact that I could move myself on my own. Goodbye! I will not use your services again and will just pay the extra money for a professional moving service. Perhaps I will be respected then. Also I was charged for some blankets and a dolly I did not order or use.

JENNIFER LYNN T. 
Rating:
1.0

This location billed us for an erroneous charge, even though the truck was checked in. The employee failed to complete and a day later this location charged a late fee. The phone number they list does not work and the mailbox is full...there was no way to contact this location and I have been on hold for UHaul customer service for 60 minutes. I would never us Uhaul again.

Michael D. 
Rating:
2.0

I followed the drop off instructions and it says that the drop box is located in front which I did, then it asked for the odometer reading which since keys were already in the box I couldn't get. Then I tried calling and after being on hold for 40 minutes the call dropped on your end. Other than that it was fine.

Shana H. 
Rating:
1.0

Staff not wearing masks indoors. Systems NEVER work! Set up for contactless service and still had to go indoors to get and drop off the truck. Was dirty (muck splashed on walls) when I got it and the cab had definetly NOT been cleaned after the last use. I took a broom with and swept out but was charged $25 cleaning fee (I assume to clean the mess from the last renter). Could not easily park truck upon return. Additional miles were driven after drop off and then I was charged for them. Took more than 48 hours to close out transaction. No way to call location to inquire about anomalies and I work 10 hour days and can't go down in person until Saturday! Get it together UHaul! I had this truck for 3 hours, only put 30 miles on it and you want to charge me 165 bucks?!? I hope I never need another Uhaul! If I do... I will rent a Penske!

Christine M. 
No reviews have been submitted for this location.

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