Lack of staff . Location was closed and had to use key drop off box
erik W.
Portland Warehousing Services
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Portland, OR 97230
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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This is an awful location. Maps doesn't take you anywhere near it, it's somewhere else completely, and then there was no key drop box to be found. I had the absolute worse experience! Was on the phone for 45 minutes trying to figure out what to do. Because I started the self-service prompts all the way up to "put the keys in the box" there was no way for me to just go to a different location. Absolute nightmare. Max in scheduling was so helpful, and worked so hard to try to find a box at this terrible location, and stayed on the phone with us until we got something figured out. We ended up having to take the keys to a different location then where we dropped the truck.
Jessica G.The on-line instruction tell you to drop the keys in the lock box. There is no lock box so I had to keep the keys and return them to the Uhaul place the next day.
Charvell M.