I was confused about the billing. When I initially reserved the truck online, I paid for the rental (29,95) and the insurance (15). So, on the day of the move I imagined that I'd just be charged for the mileage plus tax. Instead, I received a receipt for estimated costs and then later in the day another receipt for the actual cost, which included the rental fee and the insurance. I wondered, am I being charged twice? I thought that I already paid for these! Anyway, I don't see any pending charges but the one (2nd one on moving day), so I guess we're good? More transparency or explanation upfront about how the charging will work.
JAMES D
Garden Mini Deli
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Poughkeepsie, NY 12601
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The gas tank was less than full and the back of the truck had a lot of garbage (leaves, french fries, dirt) wasn’t cleaned after last use. The truck also smelled of cigarette smoke and had a tire pressure warning.
RACHEL SWhen i return the truck i needed a receipt
ONEIL SOnline it said I would pay like 23$ but somehow I got charged over 100$
KHYREL SAt this location I wasn't asked do I want safe move, or how many miles I would be going they automatically put safe move on my reservation which I didn't want the clerk was not customer friendly. I would not recommend this location for a uhaul pick up
JEFFERY J