Always a pleasure to do business with this wonderful place.David P.
Moving Truck Rental in Poughkeepsie, NY at Garden Street Deli
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Poughkeepsie, NY 12601
(Corner of Garden & Mansion St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 8h pm
- Dim : 9h am à 3h pm
Heures d'ouverture spéciales
- 7/15/2021 - 7/18/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Poughkeepsie, NY 12601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Except for the dropoff, my experience with U-haul was horrible. I waited approx 45 mins to get someone to answer my call to book the truck. My email info was incorrect and I got a text on the wrong day asking if I was still coming to pick up, again waited approx 30mins to inform them that it was the wrong day and confirming the right day. Went into the location at 2560 South Rd Poughkeepsie the afternoon prior to pickup to again confirm time and date and was told everything was in order. Returned next morning at 7:30am for the truck and was told I had to go to another location but was not informed that location opened at 9. Called U-haul and after 15mins each time the call disconnected with a recording saying that"something went wrong". Returned to 2560 South Rd where they figured it was booked incorrectly. My arrangement with my help fell through as I booked help till 9:30. I will never use U-haul again. Terrible phone and customer service. The only good thing was the dropoff on Selleck street bin Norwalk which went smoothlyCHERYL D.
The attendant was very kind and helpfulLee B.
First I dropped off rental van at 55 Washington st. Poughkeepsie as booked and on time. Staff couldn't find the car, even I was told by staff to park van at certain location, than I was charged an extra day because station staff has forgotten to tell main office that van was returned on time. D- for handling return processAndreas G.
Always a pleasant experienceDavid P.
Every time I go to this location he is pleasant and helpful.David P.
I made a reservation for a u-haul can to pick up furniture. When i arrived at the furniture they were Closed. I tried asking u-haul to move my reservation to the next day when the hours stated they would be open and they did want to credit for the misunderstanding. I was very disappointed, we all make mistakes but charging me$30 for a rental i didn't get to use was ridiculous and now i still need to spend the money again to retrieve my furniture. Needles to say i will not be using u-haul.Amber N.
Horrible Scam Artist!!!!Colleen K.
Thank you. For being there for me.when l needed to get my truck.After calling the company 4 times and didn't get any help.Jimmie was a God sent.Blessings flowing your way.Mary W. .MMary W.
The owner was extremely flexible with pick up time . My work changed my work schedule for today and I was able to pick up earlier than I thought. If I need a truck again I'm getting it here. Thank you ðŸ™David P.
Nothing. The service was excellent. Easy and quick. Gentleman who helped me was very very nice and friendly. Not one thing to have a problem with.ANGELINEA M.
Great Service and very Helpful. Thank you.Clinton J.
I couldn't have asked for an easier transaction. The gentleman who assisted us was kind, helpful and readily available to make our experience easy and pleasant.Wendy B.
Everything was perfect!! The store owner was very kind and helpful. Thank you!!Michael W.
I had trouble understanding the terms of the contract due to the proprietor's strong Indian accent. After I still didn't understand the second time, he got extremely offended and asked me "WHAT'S WRONG WITH YOU?" He became disrespectful and unprofessional from that point on, berating me, holding up the process, and when I asked him to please give me the key so I could leave, he threated not to give me the key ... all due to an honest misunderstanding. When I had a friend drop the truck off to avoid further engagement, he told my friend he almost had me banned from renting U-Hauls in the future. What? It was a real Twilight Zone moment. I always use U-Haul, but I will NEVER use the 75 Garden Street pick-up location again.Harold B.
Very friendly owner and kind! Recommend!!!Nam Gui K.
I was very pleased with the manager, Jimmy. He was courteous, informed and helpful. I would not hesitate to recommend this location! Thanks, Jimmy!David C.
The time should starts when you've completed the paperwork. Overall good experience.Zina R.
grate customer serviceRefugio C.
Owner was so nice and had everything ready for us to go. Very quick, efficient, and overall a great experience.David L.
Experience was great and will returnAlfonso O.
Excellent customer service!Adam C.
I was suppose to pickup the truck before the store opened. It was never explained how this would happen and the text messages took me to the Uhaul site where it was unclear what to do. I kept being asked if I wanted to rent another truck and after I filled out my profile it said I had no reservation. I found a number, not easily, for help and they were able to send a text for the driver's license photo to verify I was there to get the code to get the key. The photo would not upload. I called for assistance multiple times and was told to walk around for a better connection but that was not the problem. I was then told to talk to a regional manager in a chat option on the Uhaul App I asked how did that worked and was told I would see it. I uploaded the app, no connection problem here and saw no chat option, just more options to rent trucks and equipment. I had to wait 2 hours for the store to open and it took 5 minutes for the whole process. A second gentleman was there who also had problems with the website and decided to wait for the store to open to get the key. I kept being told it was easy and it always worked but the process and website were confusing and I would never want to try it with Uhaul again.William B.
The man handling U-Haul at the Garden Street Deli was very courteous and helpful.Christopher A.
Reserved my truck in Newburgh location never was told they didn't have a 20' then had to drive 45mi. To pick up one at the Garden St. Location. The day of the move. Took the truck back 1 day early and never got a refund. Poor communication. On Newburghs end.ROBERTD P.