Manager was very helpful
Alban D
Duradox Management
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Prospect Lefferts Gardens, NY 11225
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 3,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
I gave OK scoring, despite the fact that I had a terrible experience, because I believe my experience was more based than the technology failure than in the location itself. Speaking of, I was surprised to see that the $50 U-Haul promises that my equipment will be ready and I’ll be able to go was denied and only the fact that I followed up is allowed to get reopened for another check. Despite that I was waiting over an hour outside the location to figure it out.
levi tThis is the worse U-Haul rental I've ever had. I personally haved moved several times and I've helped family moved and on ever occasion, I've rented from actual U-Haul locations with sales people and staff, trucks on the lot, boxes and equipment. I pick Duradox management because it was close by and I didn't have to travel to far. NEVER AGAIN...the truck was dirty (inside and out) and the warning light was on because it needed an oil change!!. How as a company can you rent equipment to someone that is in need of maintenance??. I will eventually rent from U-Haul again but NEVER FROM DURADOX MANAGEMENT!!!
Terren MLack of needed customer guidance on the process. Also not enough proper parking for the totally self-guided pick-up/drop-off process.
TARA PNo signage, and no actual humans to interact with at this location. It's unclear where to park the car and return the key (you actually just park on the street in the back of the building and drop the keys in a lockbox), and the three times I tried calling, it rang through to voicemail. I wound up having to call U-Haul's general support number, and even they had no additional information about the location, but she was able to contact someone at the location and relay the info to me. What should have been a 30-second return was close to 30 minutes.
LAURA E