There was marijuana crumbs on the front dash and when i went to return the keys at around 12 noon i walked in and the woman who had helped me that morning was sitting behind the counter with a few other women. They all just stared at my boyfriend and i and all had alcoholic drinks. The woman who had helped me earlier rolled her eyes and said they were closed. I told her that the door was open so i didnt know and that i was just trying to return my keys. She rolled her eyes again and stuck her hand out to grab the keys very rudely. My boyfriend told them to have a nice night as we walked out and nobody replied. Were these other women employees as well?! 414 331 9640 Ashley. Id like a response
Ashley S.
Moving Truck Rental in Racine, WI at Dale Lieunghs
(Concessionnaire U-Haul dans le voisinage)
1933 Lathrop Ave
Racine,
WI
53405
(@ 20th St)
(@ 20th St)
Services dans cet établissement :
Pour nous contacter
1933 Lathrop AveRacine, WI 53405
(@ 20th St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 10h15 am à 2h30 pm
- Mar : 10h15 am à 1h15 pm
- Mer : 10h15 am à 2h30 pm
- Jeu : 10h15 am à 1h15 pm
- Ven : 10h15 am à 2h30 pm
- Sam : 8h am à 12h pm
- Dim : 8h15 am à 11h15 am
Heures d'ouverture spéciales
- 5/30/2021 - 5/31/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Racine, WI 53405
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
No complaints.
David B.- Rating:
- 4.0
Don't use the app talk to a person and things work fine
Christopher C.- Rating:
- 4.0
Michelle was very friendly and helpful. She even hooked up the trailer for me.
Staci J.- Rating:
- 2.0
Attempted to return to U-Haul Neighborhood Dealer 9000 Durand Ave. Sturtevant, WI 53177. I was advise he was no longer taking returns due to that location no longer going to be renting after April. He called a different location and sent me to 1933 Lathrop Ave, Racine, WI 53405. When I arrived, they were closed until 1015. after waiting 20 min, I was advise they had no more room to take my drop off. I advise the Rep that I was sent here by the first site, who called and told me they would take it there. after a few minutes, the rep allowed me to drop off the rental. Very frustrating experience overall.
Timothy M.- Rating:
- 4.0
I wasn't able to get into the link when the truck was returned. Wasn't told at the time of pick up that we had to show proof of dropping off the truck. Better communication would be good at the time of pick up.
Lisa L.- Rating:
- 5.0
Nothing the customer service was excellent will definitely use this location again
Bryan D.- Rating:
- 5.0
The lady on lathrop who handled my service is excellent. She is good at what she does. I'm proud to send people to that location. I use it all the time. Lionel Perkins. Thanks
Lionel P.- Rating:
- 4.0
Take cash or stop putting holds on debt/ credit cards
Curtis B.- Rating:
- 4.0
Just wanted to say the lady we rented from was very nice.
William W.- Rating:
- 3.0
The tires were horrible on the truck
Destine B.- Rating:
- 5.0
The service I received was excellent.
Jesus C.- Rating:
- 3.0
The lady who was there was rude. She needs better customer service skills or lessons.
Nikkie M.- Rating:
- 5.0
The information you needed for pick up could have been done when I made the reservation. Not go through all the steps of uploads when I arrived. Then needed to verify by phone, calling my work? Could have approved all that when reservation was made.
Karrie D.- Rating:
- 5.0
Another great experience at Dale Lieunghs. No issues or complaints. Friendly service!
Thomas S.- Rating:
- 5.0
Michelle was great - fast, efficient, no hassles.
Terence V.- Rating:
- 5.0
michelle was great
Mitchell W.- Rating:
- 5.0
all great, thanks.
Kathleen G.- Rating:
- 5.0
Quick, easy, efficient! Thanks Michelle!
Brett N.- Rating:
- 5.0
5 Star service all the way around!
eric M.- Rating:
- 5.0
Customer service was great! Prices were lower than expected and the equipment made my move a lot easier! I would definitely recommend this location.
Peter G.- Rating:
- 2.0
Tried calling during websites open hours got no answer. Followed answer machine directions to leave return call but never got a return call. Went to do drop off using phone app and found them open and someone just sitting there. Not too impressed.
James J.- Rating:
- 1.0
Over charged and extremely rude. Had to go back next day and correct problems.
Ryan D.- Rating:
- 5.0
Nothing, Everything was Just fine.
Augustine R.- Rating:
- 5.0
Thank you so much it was a wonderful experience and I appreciate such great customer service.
JOANN R.