Waited 40 minutes even though a prezcheck in was done. Place did not tell us it would be closed qhen we dropped of and was not told how to take off the trailer or even where to park it.Daniel R.
Moving Truck Rental in Redlands, CA at AST Pitstop LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Redlands, CA 92374
(Located between Texas street and Orange ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 1h pm
- Dim : 10h am à 1h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Redlands, CA 92374
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great service. Fast and easyLISA P.
very helpful and accommodatingDAWN C.
As long as "Sonia" who works at the Uhaul next to Denny's on Alabama doesn't ever come work here, you guys will always be A 1 to me, thanks for actually going above and beyond for us, greatly appreciate you all.VERNELL B.
Honestly, they were at efficient, quick as possible, and they made sure I understood How to drop the truck off, and where to leave the keys.NANETTE W.
The rep was great. No issues and the rep knew his job well and had us on our way in a timely manner(pickup and drop off).ART M.
It took me about 5 hours to get me on my way from the time that I picked up my original dolly to the time I had the actual one that I ended up with. What was a one day task turned into a two day ordeal that cost me lots of time and money. Next time I will think twice before I think about renting from u haul.HORACIO G.
Wash vehicle before customer rentsJOHN G.
Had to have roadside assistance because truck wouldn't start after trying for more than 90 minutes. Luckily, I had already off-loaded and was ready to take it back .Tech came and it started right up. Got it back to drop-location just fine. Junior at AST Pitshop was very helpful. I'd return there because of his great service.Owen S.
The staff is very nice and easy goingSTEVEN M.
Friendly staff help out a lot 5. StarrrGARY C.
Nothing. Very professional peopleRon L.
Worst experience I have ever had there was pills that turned out to be a narcotic when we looked them up horrible what If my child had found them nasty dirty truckTristana B.
I did the mobile pick up. Staff was very friendly and helpful. Would use again if needed :)Devon C.
This location was amazing. No issues at all and the staff were friendly. Though I didn't have any issues with this location I did have issues with the location I came to prior to this one. I only came to this location due to the location where I originally reserved in advanced being overbooked and having no other available options. If it was not for this location I would have been unable to move which would have completely ruined my day.JASMYNE N.
I had a reservation for Monday, February 1, 7:00am. My pick up location was changed on Jan 31, to a location 17 miles away at 8:00am. I received a confirmation phone call at 7:30 am. I arrived at 8:05. I was sent to another location due to internet being down. The next location was unable to fulfill the reservation. I was sent to a third location, where I was able to obtain a truck. I was 20 miles from my home. You shouldn't have to go through four uhaul locations. JSWolvertonJANINE W.
Very helpfulCARLOS M.
Everything was great. People were so polite and very informative. Pricing was amazing. Cleanliness was also pretty great. Loved everything about this location.ELYSE M.
The truck got a flat in the middle of the road as I was pulling a trailer amd I had my 6 year old with me and they told me help with arrive in 80 mins and it took him 3 hrs to get there and when he did come he didn't bring the tool to take the spare tire off so he left and in the 4th hr someone else showed up but by that time I couldn't wait any longer with a 6 yr old on the side of the road so I had to call a friend to come help and ended up paying him 100$ outta pocket since he got there even before the second tire guy got there. Then while talking to dispatcher they didn't even offer me to comp that day wasted I had to ASKKaylea F.
O Ta!? U-,Haul Mr.,D McDENNIS M.
Staff did not seem to keep track of things wellThomas I.
There were transients on the property so I would just be aware. Drop off was easy and being late without anyone there was helpful.Joe I.
I rented truck and appliance dollie. However, store failed to inform me that truck did not have ramp to move appliance onto truck. Had to leave refrigerator at apartment and move packed food to new apartment with no way to keep food, milk for mother and baby. Still looking for someone to move refrigerator 2 days before Thanksgiving! Thanks a lot!! Eula MillsEULA M.
Keep up the good work!PETER M.
Awful experience with U-Haul. I was quoted an out-the-door rate of $774 when I booked a truck for my parents' move. I just received the receipt and discovered hundreds of dollars in additional fees and taxes that were not part of my quotation. Now, I've been sitting on the phone for over 20 minutes trying to get someone at billing on the phone. Funny, I was able to get thru to Sales twice with no problems. This tells me that U-Haul values landing a sale over supporting their customers on the back-end. I want a credit for all the fees I wasn't quoted!JOSEPH L.