Made a stressful day easier. Thank you
Kimberly T.
Vaughn Motor Sports
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Reno, NV 89502
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Everything was ok at the drop off location, thanks.
max C.Customer service was spot on.
Angela G.Office was closed when they should have been open. UHaul is on a used car lot and was very difficult to get in and out. Area for Uhauls was a dirt lot in back with large pot holes and no room to manuver easily... they had Motor Sport cars parked all over and the staff uses the lot to do spin outs with off roads vehicles (while Uhaul customers are trying to navigate the lot) I returned the trailer early (during business hours). There was no one to assist, the website on a sign in the lot directed me to a Uhaul site for requesting emergency or breakdown service... not self serve return. I was unable to check in the trailer and had to leave it uncertain if it would be properly checked in. Location service could not find the location on your website so I had to leave the return to chance. When someone from the return location called me back (I had to leave messages on their voicemail), I was told just leave it and they would get to it the next day. I said it didn't seem secure and how can I document that I returned the trailer. They told me just leave it in the dirt lot and take a picture if you want. Unprofessional and unwilling to assist me. I will not use this location again. I was forced to use this location because Uhaul would not allow me to return the trailer to the place I had rented it... apparently that equipment is only for 1 way rental. Overall experience was very poor. Only bright part of the experience was the staff at the pick up site.
Kevin M.Customer service at this location is awesome.
Bertrand S.