It was so out of the way nobody was there when I dropped it off. I didn't even know that it was a uhaul location
STEPHEN R.- New York NY
- Rensselaer
- 12144
Moving Truck Rental in Rensselaer, NY at RL Smith Sales Inc
(Concessionnaire U-Haul dans le voisinage)
466 Hayes Rd
Rensselaer,
NY
12144
Services dans cet établissement :
Pour nous contacter
466 Hayes RdRensselaer, NY 12144
Services dans cet établissement :
Heures
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Rensselaer, NY 12144
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Outstanding and friendly service! Best uhaul location I have ever been to
frank S.- Rating:
- 4.0
The truck I rented was fine, and the price was fair, but I was extremely disturbed that the owner who seems to be the only person who takes care of rentals was not wearing a mask. At this time, when COVID cases are soaring, I felt like I was needlessly being put in danger.
Howard B.- Rating:
- 2.0
Truck's rear roll up door was broken. No one there to checkout.
Patrick W.- Rating:
- 5.0
Greg Smith was wonderful. We were in need of a truck at the last minute to move our Mother to assisted living in Albany. Because he was accommodating and helpful it was an easy and pleasant experience. I would highly recommend RL Smith - for U Haul rentals and anything Saab
CAROL L.- Rating:
- 3.0
The steering was very loose and the breaks where grabbing and would lock up unless you pumped them. The truck was clean but had a lot of outside damage and we needed to take a lot of photos to show it all. I was told they were open until 6pm but we got there at 5:15 and they were closed so we had to do the 24/7 pick up. I could not get it to work on my phone because Uhaul had set the pick up time for 7pm. It took several calls to uhaul to get it straighten out . It took over 45 min to do the 24/7 check out. Also we had to pay for extra miles.... we did not just drive to the drop off location we had to go to the house first then to drop it off. That is unfair!!! We went to the closes drop off location. Over all the truck was the right size but in poor condition and the extra charge was uncalled for.
RICHELE F.- Rating:
- 2.0
No one called to confirm the reservation and the store was closed for the entirety of the three day weekend leading up to my move thus I was unsure if it would work out or not.
Mia S.- Rating:
- 5.0
I paid for the dolly but I didn't receive it
Michael O.- Rating:
- 5.0
The entire rental experience was worry free and worry free!
Nick C.- Rating:
- 5.0
Easy in and out and great for what I needed.
Anthony P.- Rating:
- 4.0
I would have given 5 stars, except that they didn't open until 9am on Saturday, and I wanted an earlier start to my moving day. Greg was a super nice and helpful though.
Brian R.- Rating:
- 5.0
Nothing the gentleman there was very nice and knowledgeable,explained everything well. I would definitely recommend this place to all my friends.
Jennifer S.- Rating:
- 5.0
very accommodating
Jim Z.- Rating:
- 5.0
Greg was of the utmost character! He secured the truck and it was available just as he promised it would be! He had to jump through hoops and he came through. Kudo's to you Greg! I appreciate all you did!
Mary F.- Rating:
- 5.0
Reserved a larger truck at this location only to receive a phone call from corporate owned location in Albany informing me that I had to pick up much further away. And at a $1 a mile I wasn't going to pay and extra $30-$40 which is ridiculous. In addition to the 2 hours it would take me each way, cutting into my moving time. I changed the reservation back to this location. So glad I did. Very helpful and pleasant to deal with. Dealing with your Corporate office, not so good. Woman vas very rude, telling me that it the only way to get the larger truck and was only a 4 mile difference. Yes, that would be true if your truck was also a boat to cross the river.
Jennifer L.- Rating:
- 5.0
Everyone was pleasant
Diana Y.- Rating:
- 5.0
Great people to do business with. Thank you!
JOHN L.- Rating:
- 5.0
Very helpful and knowledgeable owner.
Steven H.- Rating:
- 5.0
well satisfied. no improvements needed.
Andy G.- Rating:
- 5.0
Offer more vehicles at this site. There were only two sizes.
JAMES H.- Rating:
- 5.0
Very friendly service . Quick check in and check out. Perfect!
Thomas S.- Rating:
- 5.0
Drop-off went one heck of a lot smoother than pick-up......
ROBERT L.- Rating:
- 3.0
My original contract had to be re-done because of an accident. I was forced to go to another location to pick-up a trailer. That trailer should have been brought to me. THEN, I had to pick up the trailer a day earlier than contract because the facility was NOT open on my pick-up day (Saturday). Facility attempted to charge me an extra day. THEN found trailer had ant-infestation. I had to go to a third facility to swap for another trailer. That third facility was never contacted ahead of time, so was unaware of my coming. Facility operator was helpful after hearing my story.
Joe A.- Rating:
- 5.0
Great experience. Very nice people.
John F.- Rating:
- 5.0
A great experience. I will be renting from them again!
JASON T.