The location of pick up & drop off were wonderful vendors. What was disappointing was I scheduled for a location closer to my home for pickup and was notified the day prior to pickup that a new location was now requires that put us even further from home & our final destination. We could not even schedule the size we wanted (26') in our area at all and then to be told the 20' we did schedule was now further than intended was quiet stressing
Hollye A.
Chilly Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Rhome, TX 76078
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
When I get an explanation of what the cost will be - in detail, then get a bill over three times that cost, I ask questions. The rental was going to be on the card as a hold for the three day, and then be billed for one day, I was OK with that. When I saw this was not adjusted. I was told if you leave the city you rent it in, it automatically 3 day rental. Leading the customer to believe it will only be a charge for one day is FRAUD, no matter how you slice it. To mae an improvement - Be Honest about what they will be charged!!
MARCUS M.not having all the needed blankets and most important the “dolly†needed to move the heavier items caused much difficulty. I hooked up the electric and did a safety check for turn and brake signals. Quote “our responsibility ends at the ball.†It seemed there was no idea Of what was needed in my rental. The owner/mgr just sat there and ignored the whole process while the e mployees did what they could
Terrance O.Attendant would NOT get off personal call to help. He then said you didn't drop off where contract stated and would be an additional charge. Then he wouldn't or couldn't give what additional charge would be. As it turned out all of this hassle because his personal call was disrupted. The listed drop was CLOSED on Sunday.
Michael D.Great service!
Paul D.