The app pickup experience was new to me. My only feed back was that it took a long time to do it. If the reservation had been verified before I was on site to pick up the truck it would have reduced my wait dramatically.Ryan B.
Moving Truck Rental in Richland, WA at A&E Towing Richland
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Richland, WA 99352
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 4h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 5/14/2021 - 6/30/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Richland, WA 99352
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 0.0 Average Customer Rating
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Didn't like the fact that I was charged per mile I drove. Will only go to an actual uhaul location and not one of the side brokersTONY R.
Be sure you are in the office when people have a truck rented at a certain time...we had to wait for 30 minutes for someone to show up to open office.Ron M.
Truck was parked near the road at the site - easy to find. The UHaul website is garbage -- it took nearly 1-1/2 hours to get access to the vehicle.MICHAEL T.
Having a person onsite to do a walk around on the vehicle would have resolved a concern that later caused a blow out in a rural area and 3 hours of my life dealing with it...Tracy R.
First thing that could be done is to make sure the truck being rented is checked to make sure that all the fluids are at the right level. Your promise to take care of road side assistance is nowhere close to being good enough. I spent more time on the phone trying to get things straighten out than anyone should ever have to do. You never get to talk to the same person. You have to almost have to start over every time you call back. Your company cost me a lot of money and time because of your equipment failure I had to pay a group of movers because you would not allow me to continue on time to my destination. Then set up a new set of movers. All because I call to ask what type of oil you would like me to use in your truck witch you did not prepare right. You should be paying me for saving your equipment, but no it cost me a whole lot more of money and time. Where I returned the truck, they stated that I should be rein bust for my time and costs. But I have not heard a word from your company. I think you should give me back all my rental fee. Mr. Ed WeberEd W.
Make sure the owner is there when she is supposed to be, not 40 minutes past opening. Had to go thru so many hoops to get my truck rented because she wasn't there on timeAimee M.
The location was fine. There were some email communication issues which were easily resolved.jon B.
They put up with my â€œmoving moaningâ€ without any issues.Clint W.
Very fast and easy return!carlos R.
Fix your mobile check in and return. It is very frustrating and doesn't work.Dena R.
Young lady working at A&E was very Proffesional and very courteous. The lady at TK towing was very rude. I made a mistake and went there first and she told me after she made me wait for half hour before she waited on me and told me was at wrong store.Julie H.
the men I hired to help move we're excellentjoseph Frank D.
While the pick up site was less than expected, the attendant, Nicky Cravens, went above and beyond to help us get the truck. Without her help we would not have been able to access the 24/7 phone app. I would recommend A&E Towing based on her customer service alone.RICHARD DR. K.
No comment this is a good location for a pick up.ROBERT B.
Nothing. Keep up the good work.Francisco S.
We went to the wrong drop-off location, but the staff made some calls to allow us to drop the trailer off anyway. What a blessing after our long trip!Nathan M.
The small little trailer that you drive up to is a little sketchy looking but the service provided was top notch. Build a nice small office or upgrade the trailer and clients might feel more comfortable.Janet S.
It's not the u-haul of old. I was on the road within 15-20 minutes after walking in the office door. Staff was very courteous and professional. Good job.Robert W.
Staff super helpful. And car hauler i needed was available right away! Bring a novice tow-er staff helped ms hook-up and get on the road in a very short amount of time.STACEY S.
This truck leaked as well as the 26 ft truck that we rented from a different location. Very disappointing that we were not informed that this might be a problem. Blankets did nothing to protect boxes from getting wet.Elizabeth S.
The truck was dirty, especially the windshield and headlights.DOUGLAS K.
Found a short in the signal wiring, not their fault......good experience.Stacey J.
Everything was perfect!Cassie D.
Great deal for the truck that I rented. The only thing I would change that I believe would be an improvement is the fuel policy. Uhaul has you fill to where you received the truck. In my case about 7/16 of a tank. Just change the policy so it is always returned topped off. So much easier than trying to guess how much fuel I used, especially when I don't know how many miles per gallon the truck gets.JOE L.