I will never ever recommend U-Haul to anyone ever! You should be ashamed of the service you have provided us!
Lance R.
Simply Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Richmond, BC V6X2W3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Someone, apparently from the storage company, came out to say I couldn't return the Uhaul there even though that's where it was obtained. According to them, they had severed service with Uhaul. So, it was a peculiar drop-off experience and they had clearly over-stepped.by insisting I return elsewhere. Also, the amount charged at the end appears to be double what was expected, even with mileage factored in. This requires futher review of the invoice, but I feel Uhaul deliberately misleads the consumer on the true cost. I don't expect this to change, given that rental companies historically drag their feet or directly oppose meaningful reform. So, further government regulation seems in order, unless something changes voluntarily.
Tavis F.The pick up location i requested didnt have a truck for me. I had to drive out of my way and use more gas to pick up a truck in another city. What is the point of reservations???? The dolly i reserved was not available. I asked the staff member to call around to see if i could pick up a dolly at another location as was told no, there is no point because they wont reserve it so i should just drive around. The truck that i picked up also had a flat rear passenger tire that was not visible as it was the inside tire. I had to wait for 2 hours for roadside assistance. My uhual experience overall awful and i will be using penske the next tome i move.
Courtney D.Truck interior was not cleaned
Alen P.The only difficulty we ran into was the mobile phone booking confirmation and getting the code for the locker for the truck keys. Too many protocols and verifications. Need a bit simplified methods for self serve option. Everything else was just great no issues. thank you Uhaul staff.
Marty C.