Worked a RUDE Felt like I was inconveniencing him
Joelle B.
Moving Truck Rental in Richmond, BC at Simply Self Storage
(Concessionnaire U-Haul dans le voisinage)
8211 Sea Island Way
Richmond,
BC
V6X2W3
(Self Pick up on Smart Phone)
(Self Pick up on Smart Phone)
Services dans cet établissement :
Pour nous contacter
8211 Sea Island WayRichmond, BC V6X2W3
(Self Pick up on Smart Phone)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 9h am à 1h pm
Heures d'ouverture spéciales
- 5/24/2021: Fermé
- 7/1/2021: Fermé
- 8/2/2021: Fermé
- 9/6/2021: Fermé
- 10/11/2021: Fermé
- 11/11/2021: Fermé
- 12/25/2021: Fermé
- 1/1/2022: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Richmond, BC V6X2W3
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
excellent customer service, appreciated it
Konrad K.- Rating:
- 3.0
Unhappy I was charged a $20 administration fee because of the required smartphone check in for an after hours drop-off. Despite the fact the vehicle was returned clean, fueled, and by the agreed time. I was not aware beforehand this was required on return, and the "share my location" on the web link would not work, just hang there.
Reginald R.- Rating:
- 3.0
I never received my official breakdown receipt
Kimberly M.- Rating:
- 5.0
The man who helped us was very kind and knowledgeable
Jorin D.- Rating:
- 5.0
Friendly helpful service
Mike B.- Rating:
- 5.0
Excellent customer service
Konrad K.- Rating:
- 5.0
Mileage costs are way too high
Andrina K.- Rating:
- 5.0
only issue was that the rental had to be picked up from a different location than anticipated. It's not sufficient to get 24hrs notice.
Janine D.- Rating:
- 4.0
The equipment was well maintained but not so clean. However, everything worked out just fine. There was an extra fee applied that should not have been debited, but the manager has already ordered the refund - which I am waiting from u-haul still.
NAYRA D.- Rating:
- 3.0
Train the staff better on how to use the software or get better software or hardware. It took us a whole hour of waiting for the lady to figure things out. And we were the only people there.
Theresa H.- Rating:
- 5.0
Fantastic service, everything went seamlessly!!
Randall A.- Rating:
- 2.0
When collecting the car lot of delay because PUS device for cards was not working. I brought the car back 1 hour earlier (23 hours instead of 24) and employee Eric was okay but an U-Haul manager (white Toyota Camry hybrid / Asian looks) very rude and fully customer UNFRIENDLY. he locked the office door just when I wanted to enter and told me to phone his staff by the number on a sheet on that door. What a disaster.
Dirk V.- Rating:
- 3.0
Was nice once I approached but I had to engage
Joelle B.- Rating:
- 4.0
The truck was clean inside the cab and box. Outside was covered in bugs. Not really an issue but looks ugly.
clive M.- Rating:
- 4.0
The front window was dirty. Lots of bugs and bird droppings. The cabin of the vehicle also smelt strongly of smoke.
Jason D.- Rating:
- 5.0
Truck was ready for me when I arrived and check in/out was quick and as quoted.
Wesley P.- Rating:
- 5.0
Friendly, knowledgeable, helpful. Thank you for greeting us with a smile, the guy helping around the office was so nice too ??
Stefanie B.- Rating:
- 5.0
The truck had to ABS light on and the dealer was unaware.
Scott S.- Rating:
- 2.0
Your rep had no idea on how to process my reservation. The price I was charged was not the price I was quoted. Very disappointed!
Aly D.- Rating:
- 5.0
Lower mileage rates ;) Smooth sailing, great experience thanks.
EMMETT T.- Rating:
- 4.0
You provived a truck exactly when needed. can't ask for better than that
Gleb N.- Rating:
- 5.0
Great people nice and helpful
Raffy S.- Rating:
- 5.0
Excellent customer service provided by Armand.????
Seelan K.- Rating:
- 3.0
Better understanding of insurance - cargo, driver etc. location wasn't a u-haul location but storage company not a full U-Haul company. Any specific questions wouldn't be answered by representative.
Irene C.