Lack of parking space at this location. Limited inside space for service, but clerk was very helpful in coming outside to advise where to move truck & deposit key. Then received receipt online.Jimmy K.
Moving Truck Rental in Richmond, KY at Bypass Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Richmond, KY 40475
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 9h30 am à 4h30 pm
- Sam : 9h30 am à 5h pm
- Dim : 1h pm à 5h pm
Heures d'ouverture spéciales
- 5/11/2021 - 6/9/2021: Fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Richmond, KY 40475
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very friendly staff and easy to work with.RUSSELL K.
The lady we returned the uhaul van to was cussing us, threw our things out of the uhaul breaking our things. I was unable to return the uhaul myself bc i had fallen a few days ago breaking my leg and arm. So the uhaul was overdue on returning. But things happen beyond our control. I called her to pay. It wasnt like i wasnt going to pay. She told my family they were low lifes and blocked them in to where they could not leave. The lady did this in front of other customers. She humiliated my family. I am appalled at the business you let these people run in your name. I paid almost $400 to be treated horribly. I want my money back.Kimberly H.
It took me forever to find someone to even help we drop off the truck. Once I did the server was down so the check through was done without me and now I have a random 40 dollar charge that I have no idea where it came from. Wouldn't recommend.Makayla B.
On line reservations and checking in was efficient and convenientGARY R.
Was unsure of where to go. Had to drive through the empty grass lot next to location to park.Seth J.
It was greatAdam H.
Poor customer relations.BRUCE B.
I wanted a van, but could not get the van because it required a credit card. So, I had to end up paying more and renting a 13 foot, which was way to big for what I needed. I was very disappointed with having to pay more and use that big truck just to move a mattress all because I didn't have a credit card.Janice L.
Excellent. Made it easy to rent and return. Would definitely recommend!!PATRICK C.
The agent was health safe, very knowledgeable and very pleasant and friendly. Great experienceKaren K.
I used this location multiple times and each experience has been great!Rose F.
The front desk lobbyist WAS FANTASTIC!!! She really took the time to help me with my move, and was very patient with my needs. Thank you again, for making my move successful. I wish I could remember her name, because she needs to be thanked.Tom H.
U need to fix the app I was there over an hour trying to get a truck and I was over charged for gas over charged for how long I used it i will not give yall my business ever againjeff H.
When I arrived the gentlemen was not there. He was out for lunch and the office was supposed to be open. So I had some confusion on how to return the equipment. When he arrived, he got on me because I locked the truck. I explained that if I'm responsible, I'm locking it. All worked out fine as I just returned it through the website with pictures. It's a nice process.James J.
Was double booked for my car dolly, had to drive myself to another location to pick up a dolly, and then come back to this location to pick up my broken down car. Even though this location had one going out tomorrow and could have easily obtained another in 36 hours.MITCHELL LOUIS C.
No one was there. There was a note that said they would be back in 5 minutes. I waited 20 minutes the first time, left came back and waited 30 minutes the second time. no one ever showed up.samuel H.
the owner of the place is a jerk and I will NEVER do business there again.Kristi S.
Friendly staff that was wearing a mask!Michael S.
The lights inside of the vehicle didn't work - When driving at night, it was impossible to see how the speedometer or any signs/icons on the dashboard. This was extremely dangerous, and I would like to speak with somebody further about this issue that I encountered when renting a uhaul.TIMOTHY B.
All was good. Lady in office is especially customer friendly. I will rent from this location again!THERESE J.
Quick, easy and great service!Darrin N.
This was the first I visited this this place and they were very nice. The staff took care of everything. If you live in the area this is the place to rent from.Raymond M.
The drop off spot wasn't any better. The customer service was horrible and not a friendly environment by any means. I'm glad I'm not moving for a while so I do not have to deal with this again.Brandon W.
Very helpfulLaura W.