I was not given clear instructions on how to properly do the return from my mobile device, and on the location found it very hard to find so I was not able to do. The location processed the miles wrong and ended up charging me almost $300. I left them a message and no one called me back. I spent 25 minutes on the phone with U-Haul, the woman told me that records show that amount has been refunded (which was never communicated to me) - however that has not been posted to my bank account yet. Overall my experience with U-Haul up to this point had been very favorable, but this return situation has left a very bad taste in my mouth.
Location de camion de déménagement à Richmond, VA chez Farmers Auto LLC
Déménagement en provenance/direction de Richmond, VA 23222? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Farmers Auto LLC. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Farmers Auto LLC
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Richmond, VA.
Location de fourgonnettes et de camionnettes à Richmond, VA
Les fourgonnettes et camionnettes de location U-Haul de Richmond, VA sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Richmond, VA 23222. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Mr. Roy and Mr. James was very helpful and explained everything to me. The pick up and return process was very easy. Thank you so very much.
Tiny little run down garage off the beaten path. If you have any issues with picking up your rental, DO NOT go here. We were supposed to pick up our vehicle somewhere else and our reservation was changed to this place with no notice.
It took three days to get them to submit the return ( returned it the day after I rented it, a Sunday) and it wasn't logged in until Wednesday morning.
The truck was very clean and smelled great
I was over charged and spoke with a representative 4 different times referencing the fact i NEVER received the equipment i paid for. I needed to extend my truck rental by 4 hours, might I add I rented the truck at 7 am at a price of $19.95 a day and just needed to return it at 4 instead of 12 due to the fact there was no equipment that i paid for, and was overcharged for that also. Will NEVER use uhaul again, especially when the last customer service representative - Barbara - that i spoke with ensured me this wouldn't happen. Disappointed is a understatement.
I thought it was a little pricey. I rented a 16 ft truck for a little over $100 more.
was closed when we returned the trailer so did not interact with anyone.
No one was present during normal office hours or available by phone number listed. I dropped the truck off and the receiving location did not check in the truck on time. I was subsequently charged an extra $40 which I will be disputing.
I rented a 5x8 trailer with no rental insurance. When I received my final bill I was charged $8.00 for insurance that I should not have been charged.
The young lady that I spoke with is always nice and professional which is another reason I decided to go back to that location
Ms. Farmer was EXCELLENT!. She provided me with information that I needed. She was extremely helpful. Great disposition. Very accommodating to my needs at such a short notice. I would recommend her location to any friends and family. She eased the stress associated with the for a rental. Thank You.
I USED UHAUL BEFORE BUT I FELT OVERCHARGED WITH THIS LOCATION. I RENTED A $19.99 TRUCK TO GO FROM NORTHSIDE TO FAR SOUTHSIDE, I PAID 125.00 - THE MOST I HAVE EVER PAID! I HAVE RENTED TRUCKS TO MOVE, MADE NUMEROUS TRIPS AND DID NOT PAY THIS MUCH. I NEVER ASKED FOR EXTRA INSURANCE AS I HAVE CAR INSURANCE; WE RETURNED A CLEAN, UNDAMAGED TRUCK AND REPLACED GAS USED AND STILL WAS CHARGED TOO MUCH. I WILL NEVER USE THAT LOCATION AGAIN AND WILL NOT RECOMMEND IT.
The young lady who helped us Latoya was just SUPER HELPFUL!! and just very customer service orientied. I had to go out of my way to get this truck, but am actually THANKFUL that the Mechanicsville location was booked up. Latoya really was helpful and went over everything step by step and I just cannot say enough good things about her. I am a Real Estate Agent and know all about customer service. So, Latoya's postive, helpful and upbeat attitude was very appreciated!!!! Thank you for these people
I loved the friendly customer service at Farmers Auto LLC! Thanks for your service. I will be sure to send friends, family and coworkers here. Cheryl
Truck had a leak in the roof and my items was damaged and this information was not told to me
Customer service was great!!
great service ,great to deal with
Great friendly folks who represent U-haul well.
this site needs customer service training - called for itemized information and the office help hung up the telephone on me, charges added that were not told to me beforehand. never again
Somewhat inconvenient for our request for pickup in Hanover. However truck was excellent, but a little bigger than what we needed -
Friendly, helpful service. Relatively quick (using the early check-in). Small, not a lot of equipment, but I would use it again.
The trailer I rented did not have a jack on it. It was impossible to lift up the trailer tongue to put it on trailer hitch when the trailer was loaded. Lifting the trailer tongue took 3 men and injured 2 of them by pulling muscles in their backs! I had to go to Advance Auto and buy a hand jack so that I could remove the trailer from the vehicle. Also, the right side brake and turn lights did not work. I want a refund!
Very sweet and helpful
We scheduled to pick up one of the trailers at this location and the trailer was completely rusted on the outside and coming apart on the inside. There was also dirt on the inside of the trailer. It was not in any condition to be used to move furniture. We ended up not using the trailer and using a truck from another Uhaul location, but it still took several phone calls and over a week to get the money refunded.