The clerks were very polite and pleasant, but it took a very long time. The online system was giving them trouble snd I had to enter DL photos 3 times.
Sharon J.
Commerce Market & Deli
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Richmond, VA 23224
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 2,0 - Cote moyenne des clients
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The service was good although there was only one person n the stuff that could choke me out and this took a bit longer than it should have due to this fact.
Saul D.This location in particular was chaotic. No one working spoke English (which is fine, but not when you're trying to offer a service as tedious and complex as this to people who aren't bilingual). I had to speak to the cashiers boss through FaceTime and as a customer this was odd and made me uncomfortable. It took about an hour to pick up a truck that was already reserved.
Miranda M.Make sure whoever will be operating Uhaul rentals, they are present for appointments. The Uhaul dealer was not at appointment upon arrival and never showed. We arrived at 8:05am, and was told the person who operates Uhaul was not at the store and they did not know if he would be there today. We explained we had an appointment at 8am and had movers coming at 9am so we needed our rental. A woman at the store then call the Uhaul dealer and from the sound of his voice he was still in bed. He told her he wasn't coming to the store and needed her to check us in. The woman at the store knew nothing at the Uhaul process and in result we did not leave with the rental until 8:50am. This was by far the worst check in I have ever experienced from Uhaul. I understand Uhaul gives small businesses a chance to operate their trucks, but I really suggest you all vet through applicants accordingly. This store location really gave Uhaul a horrible representation.
Nakeya J.I had an appointment to pick up a vehicle at a specific location and on the website it stated that if they didn't have the vehicle ready or available I would get $50 coverage. Instead I was given the run around and the lady told me that it was a different location where I could get a truck but she would make sure that I wouldn't be charged anything only 0,59 cents per mile. So I feel like I've been lied to and robbed out of my money due to this locations lack of responsibility
TYRELLDOMINQUE C.