Please update your instructions. The trucks were not in the location indicated in the instructions. The lock box was not in the location as in the instructions (was in opposite end of the large parking lot). This led to an hour of searching and on phone with agent, an hour wasted if my bought rental time.
Charles L
Nifty Thrifty Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Richmond, VA 23225
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
The phone check in was not easy. The UHaul app would not upload my photos.
Debra FHow helpful the retailer was, with an awesome customer service.
Arthur MNifty Thrifty has relocated to the other side of the shopping center. The photo shown on the ap is for another business. The van was a Ram 2023 and I thought very nice. What was not nice was completing the return using the ap. The display on the dashboard does not simply display the odometer reading, which is required for completing the rental. After calling customer service and speaking to three people for help, I found the owners manual in the glove box. The words "odometer" nor "mileage" appear anywhere in the index. Four pages into the section with no images called "Settings", I find you need to toggle the steering wheel buttons to a section called "center panel" and then toggle down to "odometer" and then save settings. This took a full hour, in the dark while it was raining.
Loris Lcheck engine light was on in van when we picked it up. Just something that was noticed.
Paul O