No one is there to help. They don't have the things ready in the truck yet ready to go. The check in process is painful as the line drops frequently. I spent 20 minutes before I got help. Next time will use Home Depot
Jorge R
Midgard Self Storage Roswell Ga
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Roswell, GA 30075
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,0 - Cote moyenne des clients
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The app process is a total fail. Also, although very nice and courteous, telephone support personnel were completely unhelpful. We finally found an individual in Roswell in a shop in Roswell who saved the day. In this "make the customer do all the work" world that we live in, U-Haul got a pretty bad black eye today.
james sGreat employee. Great Attitude!
Peter KVery confusing. The app was not working correctly so could not get information on the truck. No clear instructions on picking up the moving blankets as well.
Samantha GI've rented twice in the past three weeks. Each time it took an HOUR to pick up the truck. The app is awful, the virtual assistant inside the store never picked up the first time. What's the point of self check in if nothing works and it takes longer? An hour is absurd. I advised through chat I didn't get the dolly or moving pads so didn't want to be charged, they "notated the account". Of course I was charged. And this is all U-Haul not the storage place. Never again.
MAKAYLA R