No improvements. Very nice guy and did all he could to resolve the situation with the missing second dolly that we ordered but didn't get at the pickup location because that guy didn't put in the system that he didn't have it available, so it was still on our order.Holly N.
Moving Truck Rental in Roswell, NM at Determan Mini Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Roswell, NM 88201
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Keep up the great work!Cathleen S.
Friendly and knowledgeableAndrew T.
Friendly and efficientRichard M.
Everything went fineDANNY W.
When contacted I was not told that this would require a app to pick up my equipment as the business would be closed. I was dropped off by a taxi driver in the middle of nowhere and the app didn't allow me to pick up the equipment. I had to get in touch with the regional supervisor in order to check out the equipment and use their dropbox. I would not use this location due to the complications I experienced.greg R.
they were friendly and removed the truck from service so it could be repairedJoanne R.
Lower rates for one way. The price was crazy and I didn't need the truck that long!!GWEN S.
The people in the office had a tough time with the reservation.Judy R.
Rudest people I have ever dealt with.... called me the day before truck was due harassing for it to be turned in early. Had issues with charges and when I called to try to resolve guy tells meâ€œ well that's what you get!â€ Worst experience ever will not be using U-Haul for any future moves because of this experience and will definitely not recommend.celia A.
I was told to sign that the truck was clean, there was a large spill in the cab. The truck had a very bad pull to the right, unsafe. The left side mirror was so loose it kept moving out of position, again unsafe. I owned and operated a large tri axle dump truck, this truck would have been red tagged and towed, you need to check and maintain your equipment better.peter T.
Place looks pretty sketchy and needs some major updating. Customer service was very lacking as well.Rutherford R.
Reps need to be more familiar with computer system.Robert H.
Did not get a dolly like i had requested. I had to rent another one from a difrent location.Carlos E.
We wanted to drop it off at our regular location on Virginia StreetBruce S.
Old smelly equipment (truck) isn't something I'm likely to recommend...additionally my A/T was not available and your dispatch personal did nothing until a manager at another location traveled to another city to bring one back...absolutely unacceptable customer service and inventory management!!!Wm P.
Not trying to be rude but..... the location was a little run down. No real markings of the place being open or closed. The location looked like, well lets just say it did not look to be a place of business. However, I am sure the owner is a very polite person even though I did not see them.Christopher M.
It's a bit out of the way and a little hard to find. Maybe explicit directions can be emailed to the customer? Google Maps took us close but not all the way, we we're lucky to visually spot it. Maybe they can have a sign the few blocks away where Maps took us telling how to reach the office from there.Mauro W.
Pleasant and helpful service. Hours were from 9-3. Just not convenient at all.JERRY A.
This is the Best Dealer in Roswell, NM. They made my rental experience so easy!Don D.
Great, thank you!Conrad H.
Everything was good. No improvement neededDaniel P.
the person on the phone did not give us very good directions it took us over an hour to find the place we had a gps and my phone also I had to call back 3 timesRICK P.
Very rude to myself...don't bite the hand that feeds youaugustine G.
The service at this location was great customer service was notified of health emergency and that the only equipment used was truck and I was suppose to pay only 3 days on truck and at the last minute customer service screwed me and still had to pay a lot for equipment not usedElsa N.