Charged for time before I picked up trailer and pick up almost took an hour!!!Alan C.
Moving Truck Rental in Rupert, ID at Ace Hardware Rupert
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Rupert, ID 83350
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Ensure the inside cab is cleaned especially around and under the seats.Lisa D.
The employee did not have their phone that day, and the Check in process requires the Uhal app. Also, they made me back the trailer when i returned it, instead of them backing it for me. I was not happy about that.Ray R.
Everything was great.Jacqueline H.
Stay in business!! Your'e very very good.DAVID W.
dont reserve at truck you dont have.JESSE L.
Great service!!!Jerry G.
Can't recommend U-Haul because of the bad customer service.Bryce L.
Equipment was great, pulled easy, made good time..Debra O.
Nothing. Guy was a little past promise time but did a great job.rod A.
The uhaul was dirty and it had damages that we were concerned about and he said I don't know we got it like that. We wanted them to at least write that we received it damaged and dirty and they refused. Also they messed up our drop off location.VIOLET R.
Had to wait on truck because their was only one person who could process the rental was out to lunch.Sharon S.
Brakes were making an odd noise.Anissa R.
cut down on the paper workBarry B.
Didn't help hook up the trailer to the uhaul. Not a huge deal, but it would've been nice.Max B.
Went to return at 9am when ace opened, had to wait 30min because only person with password to u-haul computer was 30 min late! Have your u-haul venders train more people!DENNIS S.
When I picked up truck, passenger side window was open and the seat was wet. Back of truck was not cleaned out, had some debris, dirt and mud. Had to sweep out prior to using. Windshield had black marker marks in line of vision. Cab was fairly dirty as well. Not up to your standards. Have rented a few times, worst one I have had.Stuart Y.
Oil moving mechanisms on towing dolly...Russell E.
Picked up my truck on Thanksgiving evening using the online reservation and UHAUL app. Since the store was closed, using the app was VERY convenient and was easier than I expected. I got a little nervous, however, when a women pulled up in her car and sat at the edge of the lot while my husband and I were walking around the truck making sure there wasn't any damage. She finally pulled closer, rolled her window down, and said, "Excuse me, there isn't anyone around on Thanksgiving and the store is closed!" I explained that I was picking up the truck through the app. She asked how I was going to get the key. It made me uncomfortable, but she did finally drive away. Not sure how this might be rectified just thought it was worth mentioning. It would be unfortunate if someone called the police in the future for misunderstanding the situation.Shauna J.
The store and personnel were excellent. When we went to pickup the trailer we found extremely large goatheads in the tires. We took off our shoes and spent 30 minutes picking them out of our shoes and pickup tires. This field that they keep these in should be graveled and maintained so other customers do not have to deal with this.Brenda R.
everything was good except when I reserved a trailer to rent from the Ace Hadrware location, for some reason it set it up for me to pick it up in Burley. Really not sure why it did that.Lola P.
Friendly staff, easy turn in and damage was noted at turn in location because no one at pick up location bothered to inspect the vehicle.Steven P.
Educate the staff. No one knew much.Sterling N.
Little TM drove nice.BARBRA R.
Have the trailers serviced. Mine was needing some basic maintenance done on it and the trailer brakes would not release completely all the timemichael M.