I showed up at 2:50 my appointment was at 3:00 I did not leave with the u-haul until 4:20. Did you all was disgustingly dirty inside, the check engine light was on, it was leaking fluid, there was no gas in there, even with all of the issues I still use the U-Haul because I didn't have a choice. It should have been $50 and they charged me for twice as many miles as I used. I only used 6,9 mi to and from my location and then one from the apartment back to the U-Haul place. That is less than 15 mi but somehow they have 31 miles. When I contacted the person that I rented the U-Haul from they knew that it was twice as many miles and asked me if I wanted $20 bacardsith how unprofessional how unclean and how disrespectful the people were they should not be allowed to rent people U-Hauls nor should they be allowed to work with people's debit cards. My card got an additional charge on the 7th and I rented it on the 2nd.
Falisha A
Retail Therapy Wholesale
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sacramento, CA 95815
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