I was charged $25 for them to hook up the car transport. I was first told they didn't do hookups, then I was told they didn't have time, then ultimately told it would cost $25. I was given a receipt because I asked for one, and it was written on a Xerox copy of a blank receipt. He didn't make a copy of it, leaving them no record of the transaction. I do feel like I was treated poorly based on the fact that I am a black woman. I would not recommend this place because the service was poor.
Jenelle H
Plaza Sales & Service
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Saint Charles, MO 63303
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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The guy asked if I brought a scraper (recent snowfall) he said or you can just turn the vent on and sit awhile.
MAUREEN CBetter communication on details of the return. Just looked at my email on computer cause email on my phone was not large enough to see. I was not aware I was suppose to scan a QR code upon return of truck. I placed truck key in U haul Box I identified myself outside of the Business.
HELEN CThe manager there is rude and ill-mannered. Yesterday I dropped off my truck two hours late, but I forgot to leave the keys, so I called the agency and they told me I could leave them today. He called me, extremely rude and yelling, demanding the keys right then and there, even though the agency had already told me I could bring them when I finished work. They shouldn't employ aggressive people like this.
Nicole HThe van was so disgustingly dirty. The
TIFFANY I