The first trailer they tried to give me had a hole in tge tire with the wires showing and the second trailer that they did give me had no trailer breaks and I had to drive 850 miles with no breaks on the trailer because they didn't have any other one way trailers in st joseph except the one with the hole in the tire so I think when u guys check them in they need to be completely checked out before next rental and this is sad because I'm gonna have to find another rental for may!!!
TABETHA G
Brothers Market 12 LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Saint Joseph, MO 64505
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There were issues picking up rental. The representative had a difficult time processing the return before she could then rent it to me. The other significant issue is that it was not explained to me that it was a mandatory 2 day rental. I was charged for 2 days and only had the truck less than 6 hours. I was told by the return agent I would only be charged for 1 day and was still charged for 2 days. Called customer service they are sending a ticket to management to review but could not make an adjustment.
KELLEENNA LWe got home there was a screw in the tire my husband has to pull the screw and patch it. This wasn’t the location I had originally booked I had to drive 20 more minutes to the next town to pick it up.
Rachel BEasy to check iin the guy was excellent the rest was awful but my experience with c&m Vickers was great!!!!
GUY HExcellent service.
James C