Only issue was the location did not have packing blankets. Not a big deal overallSamuel L.
Moving Truck Rental in Salem, OR at Madrona Chevron
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Salem, OR 97302
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Be on time, don't inappropriately invite customers to back office while you attempt to â€œlocate their reservationâ€!Medina A.
Knowledgeable, patient staff member. Took time to explain terms and answer our questions. Thanksmaria L.
The truck I picked up was disgusting! It smelled so bad like smoke, had ashes, used matches and food crumbs all over the floor! Then when I got in, it only had 1/8 a tank of fuel at most. As I started driving it went down even more, barely above the red!!Erika L.
The facility was closed but the online return process was easy. Only one question. Not exactly sure how clean a vehicle needs to be when returning. The photo examples only show interior. Does it need to have the outside washed?Matt E.
Was scheduled for 24/7 pickup When I went on my phone to do so it would not let me This location dose not do that When explained to the person there he said we open at 10 o'clock. This was a gas station that was open My pickup time was 9:00 had to wait an hour Then had rented an appliance dolly they did not have one He did try and compensate me with a regular dollyShaun G.
Super easy to use, especially the night drop.Morgan L.
I wouldn't go either way with recommending this location. I'd explain to a friend the following - As a service station, they are busy, so even though I did on-line check-in, there was a wait and they had more to fill out - which included 2 other phone numbers of people, in case I didn't get truck returned right on time. There was no walk-through on truck or validation of miles - just paperwork sent to my sister. I fault the U-Haul website that I was given a dolly, not an appliance dolly - I needed the strap and thought that was what I was renting. Overall, person handling service was pleasant, they wore masks and given current situation, that was good for Salem area where many do not. Grateful.Morris K.
Our truck didn't come with a ramp. We thought that was included.Elena O.
Very friendly and fast. The truck I rented was great and well maintained. I'll use this location again the next time I need to rent a truck.Patricia S.
Great service! Super easy!Kelly G.
Convenient location. Fast service. Vehicle clean. Good experience.Rose M.
Despite the C-Virus precautions it all went really fast.Dennis W.
The inside of the truck where you put your furniture was extremely filthy with dirt and dog hair. I mean extremely! Obviously nobody checked out the back of the truck when the last person returned it. I swept it out before I returned it so it's good to go now for the next customer.Rocio C.
Make sure tires are inflated and don't send the renter of the truck all over town for air and then charge them for the extra miles!!!!!!Leslie C.
The entire process was a guessing game. I made a reservation at a location for a cargo van but when I called to confirm, it was set for a different location with a 15 ft truck. I specifically chose this location because it was around the corner from my apartment. Thankfully the representative over the phone contacted them but I was stuck with a 10 ft truck. I wasn't informed of the price difference or per mile cost. I wasn't informed that I couldn't use cash for any of the purchase which was really inconvenient. The truck was in great condition and the associates who handled my transaction both times were friendly and somewhat knowledgeable, however there were always two involved. I wasn't given a receipt for the initial charge so I didn't know what I was paying for and the associate gave me inaccurate information regarding the email I received to inspect the truck. He said the email would be my itemized receipt. I felt uncomfortable with the whole process and had no choice but to proceed. In the future, if I need a Uhaul, I'll head to an actual location and secure everything with a person rather than over the phone.Morgan L.
That damn truck drinks fuel like a mofo. 22 mile trip and it used 4 gallons apparently. And thats with minimal idle time.Jeremiah W.
Excellent customer service at this location from all the people there. Give these guys kudos!!Michelle P.
The loading box was not really clean, but it could have been worse. The folks didn't know how to handle our two certificates from our realtor giving us credit on our bill. It was finally figured out.Steve S.
Nothing. Everything was great and the workers at the gas station we're very friendly and courteous!Randy R.
I had a gift certificate for $40 off, when I went to pick up, the person that gave me the key said I needed to show it when I dropped it back off. When I did, they said they couldn't put that information in at the store and I was basically out of luck. Would not recommend.Steven S.
The corporate certificate number was entered when making an online reservation, but in the end was not applied. I was also misinformed about the truck having a loading ramp; it did not. I had helpers for a limited time and could not get a different truck, but I had to pay them for their time anyway. When refilling the tank after only driving 11 miles, I paid for fuel beyond what I used. The clerks at the UHaul location are too busy pumping gas and selling beef jerky to be of much help, so it is pretty much do-it-yourself and they throw the keys at you when you arrive. The whole afternoon was a total waste and $100 down the drain.Steven E.
Customer service was poor. Namely a guy named Jose working for the Chevron. Worst experience I've ever had and there is no way he should have a jobJoe W.
The location is a gas station that has only a few truckss. I was sent there by U-haul as they had the truck I wanted. I was not given any paper work when I left.THOMAS G.