Very helpful young lady who worked at the location.DOMINGA B.
Moving Truck Rental in San Antonio, TX at Primos Food Mart #3
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in San Antonio, TX 78207
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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It was easy.MIGUEL C.
The U-haul customer rep. ( I didn't get his name) was extremely helpful and patient on helping me step by step on talking me through the rental process online. I am a very satisfied customer and will use U-haul again in the future and will recommend U-haul to friends and family. Thank you Sir for being such a professional and I would say that other rental companies should follow suit like your service. Thanks againHerardo S.
The U-Haul location is at a small neighborhood store and there was only one person on duty who was handling the U-Haul Rentals and ringing up customers who buying food, snacks, cigarettes and beer.KENNETH L.
It was very good customer serviceGEORGE M.
Need more trailers!One is not enough had to hurry with rental also charged for two days after having trailer eight hours !I believe I'm owed a refund for one day !RONALD W.
My experience was good no problems in and out quick would definitely recommend this place for your uhaulTimothy S.
It was easy to go and pick up the keys. And doing everything in-line was the best!Isabel B.
The Airconditioner did not work. There were cigarette ashes and a lighter left in the truck when I picked it up. If U-Haul does not do something for me because it was so miserable I plan to write the CEO. It was 105 degrees and no AC.Rufus R.
Very friendly associate.GILBERTO E.
None at this timeAMADO ORLANDO M.
The location was not central to my location. It was also a convenience store that had one busy clerk so there was a 15 or 20 minute wait.thomas S.
Had a great experience only issues i had is they equipment I initially wanted wasn't at this location not the dealers fault just need to make adjustments to the app and website that certain dealers don't have certain equipment. Overall no issues with the vehicle or customer service.Daniel F.
I had to put the vehicle on the trailer myself because the attendant was a chicken.Thomas B.
This was a very easy and helpful experience! Thank you Uhaul!John T.
Overall Easy transaction; and honest family people's.Ollie F.
This was absolutely the BEST Uhaul experience I've ever encountered. He was friendly, informative, professional, efficient and courteous. I wish every Uhaul experience was like this.Paul Y.
Just keep up the outstanding servicePablo G.
Contract was for one day from 12:00 noon to 8:00 pm (estimating) with the stipulation that we would be charged an extra $20 if brought back late. I brought it back in the morning before noon and the attendant charged me for another day. She rescheduled a reservation for 12:00 noon to 8:00 pm the second day (hours after we had returned the vehicle). This increased my bill by $69, and they said on the receipt they work hard to give you the best lowest rate. Such a lie.Donna B.
Owner told my son he couldn't drop the truck off at his location because it was too big. We drove 13 miles to drop it off and he knew we were bringing the truck. Very rude man and location is awfulFrances N.
The gentleman who assisted us was extremely kind and very helpful, I understood everything and felt very comfortable with the decision to rent after he took such good care of us. I hope I don't need to move again any time soon, but if I do, I will definitely go back here.michelle L.
Another situation in which I drove past a U Haul location not a couple miles from where I was located in San Antonio. Again, I was NOT allowed to choose where I wanted to drop the truck off at. PENSKE gave me that option. When I picked the truck up at Union Grove, WI that is where I was told my only option for drop of was the 4 listed in San Antonio. I even had the address of the U Haul location not far from the location I delivered my household goods to. One of the complaints I have about the truck was NO CRUISE CONTROL. Imagine a 1400 mile trip with NO Cruise Control. Penske Trucks much better. So now I have rented from Penske (3 times) and U Haul once, will probably go back to Penske. This was a very frustrating experience. I will say a Great Shout OUT for Jasmine out of the WI location who talked down as I was was very upset and ready to cancel the reservation - so she saved this reservation in spite of my dissatisfaction with U Haul's business model for rentals. Also, i simply do not understand the fuel policy - why is it not required that the trucks be returned full of fuel like a rental car. That way each renter pays for the fuel they consumed and not have to guess how much fuel to put in before returning. Simply does NOT make sense. So I ended up returning the truck with more fuel than I received the truck with. Again, if U Haul required full fuel to be returned than each renter would only be paying for the fuel they used. I could go on about this sad experience but it is what it is. I normally do NOT fill out survey's. I AM the silent customer, If I am unhappy I simply walk away and choose not to do business. Life is too short.Bruce R.
The price was still a little too highDiana H.
This is the only person that helped me accomplish a move after driving 4 hours and going through 5 different uhaul dealers. I praise him and him only. I found local dealers lazy and incompetent. By stating they were open only to drive to the location and no-one was available and facility closed during what should have been normal operating hours. I will never use uhaul again. I ask that you look at all the requests orders I put in.....Customer Service is severely lacking within your industry and you should do a better job getting who you allow to be a dealer. Lastly...the dealer above is the only person that helped me!Oscar T.