I placed my order and checked in at 320. Went inside and was told to wait outside for a text message. I figured it would come at 330 at my pick up time. It didn't. I went inside and argued with the clerk who was rude initially. I called uhaul and they said they'd call the store and get it taken care of. That was at 350. Then they gave me the field managers number. He didn't answer so I left a message. I went back into the store to tell them what uhaul said. He argued with me. Then called his boss (ran) who spoke to me like I was a stupid woman who couldn't use the internet and I got very upset and told him to call bob and figure it out. By this time 45 mins have been wasted. Then bob finally answers me and had to redo the entire reservation and I was charged for safe trip when I didn't want it to begin with and then the store couldn't find the keys. It was 445 by the time I finally got keys to leave and my help to move had a very tight schedule and this put us behind by almost an hour and a half. That's ridiculous and I'll be finding another truck company next time even if it cost me more because I cannot believe how unorganized and the lack of communication between uhaul and the store. I also did not appreciate the way the store manager spoke to me.Stephanie B.
Moving Truck Rental in San Antonio, TX at Evers Food Mart
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in San Antonio, TX 78238
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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The truck had issues with the turning signals. They would stay on and had to be manually disengaged. Would never rent from this location again.JAMES ARNOLD S.
A dolly was part of my guaranteed reservation and it was not available. I had to pay per mile to drive to and from another location, twice, and pay a second time for the appliance dolly.Melissa M.
I am not sure if the truck was in good condition; I've driven large trucks/vans before, and this one rattled a lot. But drove fine.Justin M.
Make sure there is gas in the vehicleMiaya S.
I had my appointment at Grissom rd and they didn't have the truck so they sent me to a gas station where they had the truck . I never got a walkthrough for the truck and it was filthy. I had to clean the truck. Inside . When I returned I didn't get a bill . Because the only person who knows what todo wants there. Super shadi!!!! I've been trying to call and nobody answers or I get redirected and nothing. Please help with this situation. Phone number is 210 573 8925.rosado J.
Great people help full I am going to all the time Evers location clean and good locationroosa D.
Gentleman who handles the keys was uninformed on the process for pick up via the uhaul truck share. He wanted to call the uhaul customer service to make sure he could give me the key even though his system said i was good to go.Ricardo A.
Clean broken glass in parking by truck.Bertran C.
Since this is a mini-mart, very small location with limited service. However manager was very helpful. My credit card happened to be captured at the gas pump there when I filled up the truck :(.David E.
Returned to drop off location for copy of receipt and employee did not know how to read re-print. Took a long time trying to figure it out. Previous phone rep stated it was not going to be a problem to reprint.irene S.
Cut the price in halftom T.
Needs to provided adapters (as in sell adapters) for lighting.Kehoness J.
The store employee was soo rude, never again will I rent a U-Haul from that locationTyronne M.
CLEAN THE VEHICLE. IT WAS FILTHY!
He was courteous and he did his jobVirginia V.
Thank you so much !Belinda G.
Location was extremely sketchy. Manager was very nice, but glad I went during daylight hours.Mark W.
Trailer had trash in it that I had to clean out.Keith S.
They are charging me 246 for being one day latePATRICIA E.
For some reason i cannot contact to reserve by phone.PAUL W.
I will never use this location again. Please, check to see if they are doing things in a legal manner. Only the manager was available to assist you. If he is not there you are out of luck. At the time I was there. signs were not available to indicate operating hours. The clerk was unable to show me a sign.DORIS R.
Ensure that the vehicle is completely fueled up for the next customerJavier R.
I had declined the insurance and I still got charged for it. Why???Joe R.
Pleasant staff.MARIA V.