I was expecting a dolly to be provided in the rental, not sure if it was an additional charge for it or it was just missing since there was a place for it in the back. This made it difficult because we had very heavy furniture. Thankfully my neighbor had one for us to use. I rented the truck on Sunday so there wasn't a way for me contact anyone about it since the office was closed.Victoria A.
Moving Truck Rental in San Antonio, TX at Sterling Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
San Antonio, TX 78250
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in San Antonio, TX 78250
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very nice people I meet while renting at U HaulBenjamin D.
Dolly was not included, was not provided with a new one, i already spoke to customer service and was told it would be refunded and has not been. I was also charged $96 on my card instead of the $72 i was charged on the invoice. Overall terrible experience and will not be using uhual again in the future.Joshua R.
Great serviceNoe V.
We waited 25 minutes in 102 degree heat for the representative Shirl, to arrive and open the front door This is after I called 3 different numbers to get anyone to answer When she did answer, she sounded asleep and was unaware of our timed appointment We waited 15 before she opened the door So unprofessional in every wayMicheal L.
We rented an appliance dolly but the bottom was bent and we could not use it to move appliances because they could not be mounted to the dolly without being off balance and causing damage. We would have liked working equipment since we paid for its use.JAMES ARNOLD S.
No one there business hoursWayne C.
Truck was dropped off after hours.Esteban L.
All went well, very polite agents, clean truckcharles W.
Great service, great prices.Linda P.
cheryl was a real joy to work with. Will rent from her again.scott S.
No suggestions, experience was AMAZING! Customer Service was PERFECT, Office extremely clean and professional! Thank you so muchJanet R.
Excellent customer service, pick up easy and quick.Patrick L.
cheryl was a joy to work with. professional and friendly. I will rent from her again.scott S.
Dropped off truck 2 days early. No one at the location to help. Kept calling, no answer or return call. Personally went to location, no one there. Truck still as I left it. Had to call national office to finally get contact closed out. Don't recommendMario P.
The entire process was very efficient and the price was very fair. The vehicle was very new, clean, free of any flaws, and easy to drive.Michelle S.
Customer Service is five star. Cheryl is most kind and very accommodating. This lady knows what she is doing. Love the surveillance around the facility. I'm taking my business here from now on. Thanks Cheryl!!!kim D.
Fix the passenger door on the truck was hard to get in and out of with the door being bent but over all truck was great and cleanLAURA D.
The vehicle was good and clean and was what we needed but what made it exceptional was Sheryl from Sterling Storage Tezel Rd). She was a lifesaver in a time of great stress. She waited for us after hours on a Sunday in our desperate search to find a facility after 6 pm. Many thanks to U Haul for keeping the 20 footer in great condition and to the blessing that is Sheryl.Juan R.
Everything was excellent. The agent, Cheryl Shepard was very helpful and professional. Will recommend her site to friends. WILL RENT AGAIN. Thank you for the rental. You are lucky to have her.scott S.
The receipionist was beyond kind and supporting.Cecilia M.
employee was very helpful and friendly. Will rent here frequently.scott S.
Inside was dirty and covered with dog hair. Service was excellent though.Phillip A.
Great serviceLAURO V.
Cheryl was courteous, professional....TONY M.