Maybe explain the rental policy before. I had to call and be transferred several times before i got the code to unlock the truck. Due to COVID-19 there wasn't anyone at the desk (so they say) so I got transferred around until someone MARISELA finally helped. Then when I returned the truck someone came out of the place I rented the truck from and she told me I returned the keys wrong and proceeded to correct me. I said the instructions told me to place it in the mailbox key and she said no that's not correct. VERY RUDELY!Amber M.
Moving Truck Rental in San Diego, CA at Associated Self Storage of Kearny Mesa
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
San Diego, CA 92111
Services dans cet établissement :
- Lun - sam : 9h am à 5h pm
- Dim : 10h am à 4h pm
Heures d'ouverture spéciales
- 4/17/2021 - 7/1/2021: Fermé
One-Way and In-Town Local Rentals in San Diego, CA 92111
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 0.0 Average Customer Rating
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Cost me way more than I was told ! Big shock .Sabrina I.
Great staffDannvil J.
I rented a van for $29.95, and it cost me $94. That's called "bait and switch". Your advertised rate is a lie, and it's not an honest way to do business. Also, $1.09/mile PLUS FUEL is ridiculous. The Federal Gov't allocates $0.58/mile and that includes fuel. So while the van worked great, I'm fairly disgruntled by the overall experience. I'll look for another way next time.Michael S.
The staff at the site were very friendly and helpful. A++ service!!Douglas C.
Its no doubt the best U-haul Location in San Diego I've seen in a year. Amazing stuff. Great attitude, very polite! 5 star to those guys at the spot!Artem B.
A start would be to not double charge your customers.Cameren H.
Uhaul has come a long way from years ago back when I used to use your company more frequently.Tommy M.
The website was not working so we waited over an hour until we could get checked in. The girl working was doing her best to help us and she kept calling different UHaul managers but they weren't helpful or tried to fix the problem.Spencer N.
Much aggravation; we went to the contracted drop off location. They sent us miles away to drop off the trailer. THE SECOND U-HAUL LOCATION WAS REALLY HARD TO FIND BEHIND A HOTEL, WITH A TINY STREET-SIDE SIGN; EVEN THE ENTRANCE WAS ON THE BACKSIDE OF THE BUILDING. As it turns out, it was only a self storage facility. They refused to accept it at first.. then the manager called the first location to come pick it up from them. WE were NOT happy because we spent too much time and miles just trying to return the trailer and we were even two days early.. lost a lot of time in traffic in an familiar city.. U-Haul frustrated us this time.LAURIE M.
We're very happy with Bree and Kyle. Very professional and friendly service.Anna V.
Super convenient. We have a storage unit in the same facility of the rental; which made the pickup and drop off process a breeze. Staff was friendly.Stephanie C.
Battery of truck is dead and happens two times to me, you have before giving a customer anything make sure it's working very well , first time I asked my friend to charge it from his car, second time i call u-haul to bring some one to charge itAbdulelah A.
While the truck was clean it was not well maintained. The steering was so loose that there were times that I did not feel in control while driving on the freeway and when I went to turn on the headlights the knob came out of the dash. The staff at the location were very helpful and reported these issues while I was there, and they were given approval to give me a discount due to the issues I had with the truck.Mary S.
We did a self check in no key code sent delayed pickup by one hour NO gas in truck !!!! So uhaul truck service Poor Staff at storage great!!! A++++ for the office teamPatrick C.
Thanks for Great serviceFLOYD K.
easy, friendly, quick.Brian P.
At the end I eventually got my 1 day rental charge back. My only concern is the Sale rep, kept going on about charging me 1 additional day even though their was a note on the account not to charge me the additional day. Sales rep need to listen to the customer prior to assuming...Charles B.
The on-site team that checked me in and out was awesome! Clone them!!Brian L.
Quick and easy check out and check in process. Very friendly staff. I will choose this location again when it's time to rent a uhaul.Randal L.
Everything was great. Quick, fast renta process and wonderful customer service. Would definitely use again and recommend to others. Thank youMonica A.
Great customer service. Easy to use and nice people. Thanks Marcmarc M.
No improvement. Tori is always pleasant and knowledgeable. The truck ran great and was clean.Leonard H.
I never received an email for a drop off location. I called several times to be placed on hold for 30 minutes, constantly transferred times and disconnected over and over. Worst call center!Heidi Michelle W.