Nothing. Everything was smooth and easy. Merci.JACQUELINE I.
Moving Truck Rental in San Mateo, CA at Valero San Mateo
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
San Mateo, CA 94403
(42nd Ave & Laurie Meadows Dr)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 7h pm
- Sam - dim : 8h am à 7h pm
- Retour client 24 heures
- habla español
One-Way and In-Town Local Rentals in San Mateo, CA 94403
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All staff was super helpful and nice!JOSEPH X.
The guy charge me a cleaning fee,I swept all debris ,still charged me a cleaning fee,what a rip off!Bennie L.
The location and employees were awesome. But the website to check in the truck when I returned it didn't work so I had to pay $20 service fee, was quoted $140 paid $187 and I rate Uhaul app website and service a 1 out of 5 stars. But Valero and it's staff were great. Uhaul ... not so much . Won't be using it's service againRECAN D.
The covid self check-in should have been easier, but we were not aware that U-Haul would require an additional contact or a passport scan. This cost us a half hour just to complete the process through the app.Ryan N.
The staff helped us was really nice and helpful. I think his name is Isu? Not sure if i got it right. He is young Spanish man.XIAOFENG Z.
You need to change the way that fuel is accounted for. Why don't you just have people refill the tank to full when dropping off and charge for missing fuel. The way you make people guesstimate the amount of fuel needed isn't practical. You should operate more as a rental car agency does to eliminate frustration and provide better customer care.JULIE G.
Love this location! Service was outstanding!Maggie T.
I followed the instructions to click "Pick up my truck" in the app, but it didn't say that anywhere in the app. I had to call customer service, wait on hold, and was told it was because I arrived a bit later than my reservation time. The rep had to reset the reservation so the app would work again. Being a little late should not break the whole process and force me to call!Russ S.
Excellent customer service!ron A.
NoneSidra Sehar A.
Efficient, well run, knowledgeable staff. Excellent truck.Outstanding price.ROBERT I.
The people at the Valero station were great to work with. My complaint is with U-Haul. I tried to rent a truck online and opted for contactless retrieval. I-Haul's website sent me in a loop, I tried to contact U-Haul with no success and finally had to ask the Valero employee for help. He also could not use their website and had to call U-Haul directly. He then had to verbally give all the information over the phone that could have been entered into my phone or his computer. This process ultimately took 45 minutes! Same thing happened the next weekend!! I-Haul needs to get their system under control as they are the only option for rental near us. If there is another rental company near you, use that one.Daniel M.
Staff was helpful and very friendly! We will be using them again in the future!Teresa V.
There were dirty gloves in the truck, found after the pickup process. The process to pickup and get â€œapprovedâ€ took over 40 minutes.Ryan C.
I deserve some kind of discount for the frustrating inconvenience of having my reservation cancelled without my permission because the uhaul company decided not to give me adequate access to keys, the truck, all while making me drive over 60+ miles and over 2-3 hours of wasted time. Not ti mention it all happening at 10pm at night no doubtedly this is the worst experience Ive ever had. The Belmont location failed severely and uhaul customer service doesnt even seem to care. This will be my first and last time ever using uhaul ever for the rest of my life. What an inconvenience and the $19.95 is a jokes. How is it anywhere near $19.95 when I paid over 5 times that amount of over $100.00 plus all the aggravation. Why bother even mentioning $19.95 unless you live literally next door to a uhaul. What a joke this is. I will be posting a review on yelp, google and the better business borough website shortly. This is the ultimate worst experience Ive ever had in a very long time. I will make sure to warn others of my wretched time wasted with uhaul.Won C.
excellent service Victor you are a profesionalOLEG M.
Customer did not leave a comment.Edgar M.
WOW what a great service by manegar Yosif I'm very hard to pleased but this guy is a shield for customer service!!!!!!!SAM S.
Store manager was the most polite sales person i have ever met. Would definitely use this location again.Ken S.
Side brake was broken. Its really bad...... If you need picture, please let me know. I will send it to you.Yoshifumi K.
More units for this locationHazzel A.
Great service all staff friendly. Kind of a pain in the ass that my wife couldnt use her card to extend out Tim eto'o use the truck. I hadta go to 2 different banks to transfer money to the card i used to pay. Rediculous.Sean W.
Customer service person kept answering phone calls while I was trying to register. Also this location is a 40 minute drive from the location I requested. Truck was dirty.Megan W.