The trailer was nice but we got alittle behind and tried to hurry. So we got pulled over. Do to having no tail lights. Had to unplug the trailer lights as the lights shorted out and blew a fuse. took over two hours to get moving again. Ended up being 5 hours late. Which we called and kept the location up to par with our location and eta. Upon arrival we were greeted and while parking the trailer we were informed that. We were being charged 74$ to rent the trailer instead of the 38.00. We had agreed too. So we were charged for a full extra day. As well as could have possibly gotten ticketed as it was dark and had zero lights. The lady got a warning. But only because she is cute n was chatty with the officer. Had I been driving I'm sure I'd have gotten charged. With operating a trailer with out proper lighting. As well as it was only rated 55 miles a hour so had to drive 4,5 hours down the interstate. With traffic backed up as if we'd have done the 70-80mph normal n blew a tire or a wheel bearing. Obviously we'd have been charged. Even though we paid for the insurance. So the insurance that covered the trailer n the motorcycles we were hauling truly covered nothing as the wiring was faulty. Wich caused us to be pulled over. Plus the low speed rating on the trailer limited travel time. So I feel it is unjust that we were charged for two days plus double the insurance. Only because of issues encountered due to issues with the trailer. I will not be using uhaul again. Nore will I recommend others to. If the situation is not rectified. As it was a nice trailer but it was not interstate safe.
Robert S.
Moving Truck Rental in Sauk City, WI at Pickers Place
(Concessionnaire U-Haul dans le voisinage)
Services dans cet établissement :
Pour nous contacter
7552 US Hwy 12Sauk City, WI 53583
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Sauk City, WI 53583
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
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Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
I Would Definitely recommend, but I Live In Illinois
Gerry C.- Rating:
- 5.0
It was perfect
Pamela Z.- Rating:
- 4.0
Very friendly customer service and nice extended hours for return of trailer.
Scott C.- Rating:
- 5.0
They were very helpful in assisting in booking up the trailer to the truck.
MARK W.- Rating:
- 5.0
Staff were friendly and helpful. I have no suggestions for improvement.
Daryn F.- Rating:
- 3.0
Knowledgeable and helpful staff. Easy to arrange pick up and drop off.
Brad C.- Rating:
- 5.0
The owners were super friendly and made sure that the trailer was operating correctly with the lights and all.
Rachel F.- Rating:
- 5.0
Trailer pulls better with some weight in it. Easy to pick up and drop off.
William W.- Rating:
- 5.0
Excellent service. Thank you!
Margaret Z.- Rating:
- 3.0
Ask if the person did Virtual self check in to help process on their end
Justin C.- Rating:
- 5.0
It was a very pleasant process renting the U Haul from Pickers Place. Everything was great.
Michael S.- Rating:
- 5.0
Mobile check in process was a pain. There should be more communication about what is needed before you do the pickup
Philip R.- Rating:
- 1.0
Took an hour to get the Uhaul — had to wait in line with the farmer's market customers and then the person helping us couldn't figure out how to run our card to pay for the Uhaul. Wouldn't recommend this location.
Daphne S.- Rating:
- 5.0
This rental was very smooth and inexpensive.
Michael G.- Rating:
- 3.0
First off U-HAUL IS A JOKE!!! The worst mismanaged company ever! Even worse then trump trying to run America! Secondly, made a reservation to the location i lived in. Got a "GUARANTEED RESERVATION" text 24hrs prior to pick. (ok i can live with that) Now 2hrs prior to pick up a second text saying my pick up was to a different location 2HRS AWAY is confirmed... WTH!?! Called Uhaul and they said NOT our problem and GUARANTEED RESERVATIONS dont mean a thing. Why even bother having reservations let alone a GUARANTEED RESERVATION!!!! Exp. (You dont call and make a reservation at a hotel just to arrive and have them tell you, sorry but reservations dont mean a thing, not our problem and your hotel is two hrs away). After a no return call from the area manager (Mrs.S will call her) of the Western slope of Colorado, talked with customer service who then transferred me to two other departments then finally landing on the scheduling department. This guy (Mr. B) was a complete jerk and would do nothing (besides a $50 rebate when i returned the trailer) to help with the inconvenience and bind they put me in, to drive 2HRS out of my way!!! Everyone knows hows frustrating, tiresome and tight scheduling you have while moving! The company i finally picked up the trailer from, where kind and understanding of the BS that UHAUL puts the costumer through! Asked the owner about reservations and he just dropped his head and said " ive been a dealer for 30 yrs, and ive been trying to figure this out for the past 12yrs!! WTH!?!?! are you kidding me? A dealer is even trying to figure out what the knuckle heads at U-HAUL are doing to not only the final customer but to other dealers as well!! U-HAUL doesn't give a dam about the end user, just there bottom line. BY ANY AND ALL MEANS DO NOT USE U-HAUL THEY WILL BEND YOU OVER AND DO NOTHING BUT LAUGH!!
Michael M.- Rating:
- 5.0
Went out of their way to make it quick, safe and overall an easy transaction. I would definitely rent from them again.
Sean S.- Rating:
- 4.0
Customer service lacking.
Douglas S.- Rating:
- 5.0
it was really busy, so I couldn't find anyone to help me when i was having trouble with the app, but that was more the app's fault that the workers there
Jason T.- Rating:
- 5.0
Nothing
Keith M.- Rating:
- 5.0
Ms. Beverly was knowledgeable, efficient and friendly. She did a great job helping us to rent the U Haul.
Carol P.- Rating:
- 3.0
Make arrangements more clear relating to any need to pick up equipment at a different location.
Daniel L.- Rating:
- 4.0
Upper lights weren't working so owner checked all connections promptly and used her gauge to confirm. She then switched trailers and all was well.
Gary L.- Rating:
- 5.0
Peggy is the greatest. So friendly and right on top of things. Very clear in her communication as well. I will definitely continue to rent from uhaul because of her! The location is very handy and easy to navigate as well.
Cheryl O.- Rating:
- 5.0
I was very impressed with the service they hooked up the trailer and explained things very clearly will be doing all my U-Haul rentals at pickers from now on
Marc W.