There is no lighting by the vehicle or the lock box, making it difficult to access after hours. The location is probably great during the day if a human is available to help, but the mobile check in process is ABSOLUTELY HORRIBLE. Doing the ridiculous, non- intuitive, mobile process in the dark is brutal.
Shoshana A
Asome Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Burnaby, BC V5C1C6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I am tech savvy and want to confirm the process was difficult - I had to keep calling the agent given complex process and unclear instructions to pickup and return vehicle. But the most frustrating situation was that I disputed the the level of the gas tank level when I first picked up the vehicle(I only took a picture of odometer, and not the fuel level) - But regardless, I asked the agent and she confirmed how many KM's I drove, and she said 32km, and indicated I would be charged $30 for gas. How does 32km of driving correspond to $30 gas surcharge?
Pietro PI could not access the lock box information through website alone, and needed to download the app. The store clerk was not helpful even though the instructions on my phone said to ask the U-Haul rep for the keys. I would rather go somewhere with someone that can help.
Josh TShop owner was extremely helpful, but the online registration process is a super painful process, it took me over an hour to get the van with an agent's live help on phone. I did need the service today, otherwise I would give up during the frustrating online registration process
Yangjie W