When we dropped off the truck, the app wouldn't cooperate. We just gave up and dropped it off. We took a picture of the mileage and kept that thinking that that was what we needed. We should have taken a picture of the gas gauge. If you drop off without seeing a person DEFINATELY do that. We were told to return with 1/4 of the tank. We returned with more. When we were charged $77 dollars for gas and a fee for not enough fuel. I contacted them This is what I received. I have researched this and the fuel level going out showed 1/4 this was not disputed when picking up the equipment. Upon return it was checked in at 1/16. The truck did go out on the next rental at 1/16 so the fuel level once again is ok, it just did not come back with the proper fuel amount and that is what you were charged for. Thank you. Brenda I was having problems with the app and when I tried to put in what the fuel gauge said, it wasn't working correctly. Either someone stole a little gas out of the tank - which I doubt, or the person checking in didn't bother to look at the gauge. If the next person getting the truck had more gas than stated, why would they complain. WARNING: Take a picture of the gas gauge if you return without a person there.Daniel M.
Savoy Self Storage
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Services dans cet établissement :
One-Way and In-Town® Rentals in Savoy, IL 61874
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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No one was there to verify that I had left my trailer at a time that I was told I could leave it. I had to call to verify that I could leave it and they told me they did almost everything remotely.David L.
It was after hours and there were no signs or direction on where to leave the U-Haul truck. We assumed we were to leave the vehicle where we saw another U-Haul vehicle parked. We had location services activated on our phone but GPS wasn't picking up our location. Improvement? Have better directions at the drop off site in Savoy IL.Kyle B.