Nothing! The store manager was exceedingly helpful and ensured I had everything needed. Would definitely recommend :)Ashley M.
Moving Truck Rental in Scarborough, ON at Canadian Warehouse Outlet
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Scarborough, ON M1L4C2
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 2 Average Customer Rating
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Great customer service with care and attention.John K.
Stop asking customers for our preferred pickup location (via your booking website) if you are not going to honour this! You promised me a pickup at Greenwood Ave in East York. But then surprised me at the last minute by saying I had to go out to Scarborough to pick up. That was an extra hassle I didn't appreciate on moving day :-(David V.
A truck not cleaned and a flat tire and engine issue. After all I had the truck for three days and being charged for 4 days, mileage for less than 60 KM but charged for more than 200 KM, double fuel charge and ......, hopefully they adjust the charge otherwise I will file a lawsuit not only for my money also for the process which is a fraud.Hamid H.
We waited for almost 1 hour, the system didn't show our reservation at first, the place is so sketchy and stinks and dirty. You get high from the time you get out of the place. Never come back again.Ivan Gabriel C.
Bad customer service Car's tyres were deflated Fuel was not filled Would not recommend this at allKshitij B.
Booking was changed by 2.5 hours with ~12 hours notice and the full booking process had to be done again in store. I chose the truck share option for the convenience and contactless pickup/ drop off. Staff at the location did not wear masks during the in-store portion of the transaction.Scott D.
These people scammed me ... overcharged me for fuel .. doubled up the rental charges ...i gurantee you , you will never get a bill estimatedRahim R.
They charge me extra moneyDIVIJ G.
Not easy to find the location when you;re not familiar with the area (tucked away at the back) but the staff were friendly and efficient, and the equipment was in good shape. Thank you !Christopher W.
I had a confrontation with the man there over the price as it seemed wrong to me. I also questioned their covid protocols. He got very angry. I swore. And he proceeded to lose his mind ranting and swearing and screaming at me (with another customer in his store at the time). Never in my life have I encountered a more rude and hostile business. He carried on for 5 minutes following me into the parking lot still screaming and swearing at me. I think you need to reconsider dealing with this store. This man is a danger to society. I've never seen such anger so quickly. Ridiculous.Paul C.
We did a drop-off after hours. It could be better signed.Donnie H.
Vehicle was given in a bad condition. The guy made me wait for 50 minutes for no reason. When we asked to give keys his response was he will extend the time for one hour as he made us wait. He has changed the original vehicle to some other vehicle. They don't show respect to customer's time at all.Sandeep P.
Update your outlets when a reservation comes through. Ended up at warden location because 2370 danforth location was closed on arrival, despite booking van in advance. Original reservation was for 1130, didn't get loading until after one pm due to lack of communication. Uhaul redirected me to warden location, where all was great.michelle Y.
U-Haul Contract 27561476 I am utterly disappointed by the pickup agents' services. I had schedule of pick up at 11:30 am. The location has been updated three times within an hour. Moreover, the first agent did't even show up and the office was closed. I was told to go to the second location with confirmation of availability of vehicle. The agent was there this time but there was no truck available. Finally I found the truck at around 12:45 pm at the third location. The vehicle was not cleaned and smelled of raw meat. Although I had a refund as a promised money-back for failure to provide vehicle on time, sometimes it is not worth the time being wasted. I would suggest the integrity of communications between U-haul and the agents should be improved.Rahgir F.
They did not have a truck and could not of cared less about helping me. Not sure why uhaul authorizes this location. After half an hour on hold I was told to call another number. Then another 15 minutes on. Finally told we're a truck could be found. Arrived there to find it was not available because it was full of ice makers. I ended up unloading the truck so I could take it. I was now 2.5 hours behind schedule. This is ridiculous. Not impressed with how this was handled. This should not have become my problem to solve the original location should have helped me not just shrugged their shoulders and tell me to call the 1-800 number.Christy S.
Gentleman was rude and accused me of trying to steal the truck. Was told I was getting a 50.00 refund. And I only got 25.00.Alisha H.
It wasn't too bad, self checkout was easy and convenient. Inside of the van could be vacuumed since there was a lot of construction dust.Artyom O.
The guy that rented the van to me was not nice at all. The van was so dirty inside, I found used masks, towels and tissues all over the inside of the van, and there was absolutely no gas in the van. I was scared that I was not even going to make it to the gas station. And to top it off, he tried to rip me off by saying that I traveled over 100 KM when I only went 6 KM, and I have the pictures to prove it. If this the the type of people that U-Haul has to represent them, I will never use U-Haul ever again. Very bad experience.Brad K.
Bear in mind that we are in a pandemic and any business that has the privilege to operate should do so in a responsible manner to keep their customers healthy and safe. The cargo van I rented was disgusting and I could easily tell it was NOT sanitized due to the fact that there was a used disposable mask and used Lysol wipes under the passenger seat.Mitchell B.
The rental service location has trained its staff to lie to customers about mandatory insurance purchase even if the customer indicates that they have insurance through their own provider. Then when the owner is challenged on it to confirm whether it is Uhaul policy, he says you have to call the corporate Uhaul line to get a refund. Terrible experience. I would recommend Uhaul re-evaluate the license provided to this vendor and contact me for a follow on discussion about my terrible experience.Sasha S.
I felt cheated for the charges made. The guy was not honest in his deals. I will not recommend this place to anybody. I had good deals with the U haul Warden and 401.Ladislao B.
Van was filthy inside when picked up yet I was charged a $25 cleaning fee.Erik K.
The manager of this location, Nick, handled my order very well and professionally. Would definitely use this location again.Wesley G.
I did the online check-in with the UHaul share program, and when I arrived to pick-up the app told me I couldn't pick-up my vehicle outside of business hours. The location was unreachable. Wasted 45 minutes on hold with various UHaul customer service number to finally get the keys to my vehicle. Alot of unecessary stress on the day of my move. The system is completely disorganized.Marc D.