Customer Service was terrible, was forces to wait outside of Office. The person that was in charge did not care about the customer. Treated me like convict after read my paper of information that I gave her. Was fighting with me about the information that I was given by the customer service personal that I spoke to when making the reservation.
Moving Truck Rental in Schertz, TX at Lockaway Storage 3009
Moving to or from Schertz, TX 78154? Get FREE truck rental rate quotes at Lockaway Storage 3009.
Get FREE moving truck, pickup truck and cargo van rental quotes at Lockaway Storage 3009
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Schertz, TX.
Cargo vans and pickup truck rentals in Schertz, TX
U-Haul cargo van rentals and pickup trucks in Schertz, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Schertz, TX 78154. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I enjoyed being able to pick up my Uhaul contact free. The website was very easy to use and follow along with the prompts.
Truck was somewhat clean. Had to sweep out the box before we loaded our stuff but may have been alright for some others. Overall worked out great, no complaints.
Left a few boxes in the back. Asked to throw them away at facility. was told no by rude worker.
inventory equipment so each pickup location has it on hand when vehicles are picked up.
Truck wasnt cleaned and truck given has a faulty ramp that wouldn't extend all the way out and was difficult to put back in.
U-Haul has failed to keep this location properly stocked with furniture pads, dollies, etc... If we hadnâ€™t hired moving help we would have not rented the truck because of the lack of furniture pads and dollies.
There isn't enough room to pull in an entire U-Haul truck and a trailer without having someone there to actually let you in the gate
This place just doesn't really have a lot of room to pull in or park or anything
Location called me twice, sent me a text stating that they couldn't find the key even though I clearly dropped it in the drop-box. A half hour later, they called me to tell me that they found the key.
Truck was old and ran like a tank. Passenger side mirror was loose and adjusted with every bump or when the door got closed. Additionally, it felt out of alignment. Finally, the cargo area front left near the attic leaked.
Truck was clean but needs mechanical work. Would not want to take it on a long haul.
Staff needs to be trained on customer service and know how to interact with customers. I had a very unpleasant experience, both in person and on the phone. Also, I was told different things , and some things that were unsaid. Bad surprise! Not happy at all.
Although I reserved online and answered a myriad of questions, I was forced to repeat the process again in the office. Why bother online if one must waste time by doing it twice?
Wrong information from the clerk no good instructions just horrible
Extremely polite and helpful.
Staff was GREAT! HIGHLY recommend. Even left a key in there and they were nice enough to grab it and set it aside. Thanks guys!!!
We had a dolly reserved and when we arrived they didn't have it. The reservation should have been checked ahead of time for us to be notified. Huge inconvenience.
I do not know if improvement is necessary at this time us being totally satisfied with our first experience using U Haul.
Outstanding customer service and professionalism, explained process clearly at check-in and check-out. I am a very satisfied customer!
I rented by internet, but when I went to pickup the truck had again to fill out all my information again, I chose 9 am but they open 9:30, I had to go next day to close the contract because never was closed
It seems someone from the company I work for rented a vehicle from this location. Somehow my personal account was used in this transaction. I called up to this location and was told I would receive a call back and never did. I sent an email asking for an explanation and why my information was used without permission and if this is normal policy. I never received a response. I donâ€™t recommend using this location and never will.
Three weeks ago I reserved a size track online. I also reserved blankets for our move. We arrive 30 minutes early and there was not even intended to help us. Finally the person came and they gave our truck away the night before and they had no blankets. We had to take a smaller truck. This was a huge impact and cost us a lot of extra money to do two trips with the movers. It was the worst move experience I have ever had with the customer service at the storage company who really did not even care. No support. They told me I had to call U-Haul and it was his fault because they had told them to give the truck away the day before. Also I was told that because I paid with a card and it was on hold, the next day they would refund the amount of the rental except for $19. 99. Today I see that the full amount went through on my card. Again this was the U-Haul office that told us they would give us that amount as a customer service positive to make up for the fiasco. Again, I was billed for 50+ dollars. Now I will have to spend more time calling yet another agent at you hard to tell them the whole story to get this refund. We have used your company many times and has been seamless. This time truly affected every part of a very busy time in our life. It makes me not want to use the company in the future.
Get some honest people to run your establishments.
Great Customer Service! The staff was very friendly. The next time I need a U-Haul I will use them again.