Not at all the fault of this location but I was supposed to get a truck from elsewhere. My charges should have been much lower but because I then had to drive further, I ended up paying more at no fault of my own. If you don't have the truck that I reserved at the location I picked, pretty rude not offer some sort of discount for not having the equipment I reserved thus costing me more
ELIZABETH C
1st Ave Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Seattle, WA 98134
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Staff was wonderful and helpful. Helped me pick the right stuff and made sure I knew how to operate the after hours drop procedure! Thank you!
BRIAN JI rated this "Below Average" due to the person at the SoDo location. When I was picking up the vehicle, he noted that there would be $20 knocked off the total price if I returned the vehicle and used the app when checking it back into the location. We ended up only renting the vehicle for 3 hours, and so returned it earlier than expected, when the SoDo location was still open. I parked the vehicle and was about to start the online return process, when the person walked up and asked me to hand him the keys. When he told me the total price, I asked about the online return form, and he responded "Well, you already handed me the keys, so you don't get the $20 off". When I asked why he approached the vehicle and demanded the keys, he tried to make up a different story why the $20 off wouldn't apply. It was obviously a lie, and it was in bad taste. Pretty disappointing, and I can't recommend this location to anyone as long as this person is there.
ROBIN Dlocation was closed at 459pm - i know their hours are to 5pm and so i tried really hard to get there before the closing hours. didnt make it. so i cannot leave a better review since i dealt with no one.
MARK AThe picture to access the keys was very different than what it looked like on site.
Brooke W