When I arrived the person told me the keys were lost and then I was scrambling for a new location but all were unavailable He then gave me a number to call and I found you had to get codes for keys online. The whole process of getting the truck took over an hour with a call to get someone to help with the process. As well, they put the key locks so high that I couldn't even see the letters to line them up and had to ask for help and he told he that he was having trouble as well. The online check in was longer then I thought as well.Daniel O.
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sedro Woolley, WA 98284
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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- 2,0 - Cote moyenne des clients
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This was the third location I was sent to get a truck, although I booked my reservation 3 months in advance at my preferred location. Required to use mobile app at this location because there was only a lock box on the building with no person to help. While the phone based customer service person was very helpful, the poor cell reception and relentless highway traffic was so bad I couldn't hear her. Took me over an hour to go through dozens of steps on the app to get the key from the lock box. The overall experience was very frustrating and very unpleasant.Martin F.
N/AMeegastenne Rat S.
The mobile way of renting a u haul took an extra hour and a half on the cell phone. I had four movers on the clock at $60 an hour. They sat in their car while one of them help navagate your web site that would freeze a lot. Thank God this person was a bit of a gamer and knew stuff. Ill never do that again. Also just one block away was a place full of available uhauls. And one more issue. You need to have your dealers verify the city they are located in. Several are listed in Mount Vernon, WA. when actually they are located in Burlington,WA.Levi M.
I enjoyed the convenience, did not care about being charged for gas. When we got the truck, it was halfway full; then we filled the tank to how we got it and charged for gas.Thomas R.