Called customer service to let them know the truck said gas tank was full and it was less than 3/4. Before I returned it filled the gas tank up to more than was in it. Then the next day I got charged 25 $additional for “not filling up the tankâ€. I called back in just to get reimbursed for the additional 25 $that was charged not all the inconvenience that I was put through leading up to the move and the customer service rep told me I was lying and hung up on me. Worst customer service I've ever experienced from everyone of the people I talked to on the phone. Definitely won't recommend to anyone
Shane I.
Moving Truck Rental in Sewell, NJ at Qwik Pack & Ship
(Concessionnaire U-Haul dans le voisinage)
137 Egg Harbor Rd Ste G
Sewell,
NJ
08080
Services dans cet établissement :
Pour nous contacter
137 Egg Harbor Rd Ste GSewell, NJ 08080
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 12h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Sewell, NJ 08080
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
The proprietor is a joy to work with. Have been there twice and her service and attitude are excellent.
Joe P.- Rating:
- 5.0
Originally I was given a BP on RT 72 in manahawkin NJ 08050 to return. When I got there they told me they don't take them and I had to take it somewhere else. They gave me no direction. I called another local uhaul dealer and then called qwik and they were able to switch. Just confused of why a location is listed if they aren't active.
Christina E.- Rating:
- 5.0
The sales rep at the counter could not have been any nicer - she was a pleasure to deal with and I am very pleased with the whole experience!
Patrick C.- Rating:
- 5.0
Friendly customer service and very convenient. They made the process very easy!
Casey C.- Rating:
- 5.0
My pickup time was 6pm and the store closed at 5pm. No one told me. Couldn't get the truck until the next day. Thankfully it all worked out.
CAROLINE P.- Rating:
- 5.0
Everything was set up when we got there, and we had excellent service. The only thing I would change is that one of the agents should do a walk thru WITH YOU after you return the truck so that any issues can be addressed at the time. Fortunately nothing was amiss, but I would have gladly waited to make sure we were both on the same page before leaving the facility.
Richard W.- Rating:
- 5.0
service was perfect. On time ,ready and very professional Very satisfied
Lonny F.- Rating:
- 3.0
Why was I charged for $33.66 for milage when I only used 34 miles. I would understand if I went 33 miles over the initial 25 miles but I did not. The contract clearly states 25 miles free and anything over is $0.99 per mile. Please explain why I was charged so much for 9 miles over the initial 25 miles.
kyle A.- Rating:
- 5.0
Truck was old. got 4 miles to the gallon. That was disappointing. used 8 gallons of fuel and only drove 32 mils.
george K.- Rating:
- 5.0
Nothing. Thank you Cindi Chea for the GREAT service!!
alan C.- Rating:
- 5.0
Very nice people there, quick return, no issues
Ellen H.- Rating:
- 5.0
This location is outstanding. No improvements needed here!!
Joe M.- Rating:
- 5.0
Sales representative was great!
Robert K.- Rating:
- 5.0
Nice new truck... And great customer service
jacqueline C.- Rating:
- 5.0
Everyone was awesome
glenn D.- Rating:
- 1.0
Sadly, I had to travel to two different locations that are 30 miles apart to get my equipment. I ordered the equipment two weeks in advance, and was told I would be able to pick them up at that location (less than 5 miles from my home). When I express concerns to the Glassboro, NJ location, I was simply told "it says we don't guarantee pick up locations". U-Haul can do much better with customer service as that was a rude response, and customers should be able to pick up their equipment at the reservation location.
Kevin K.- Rating:
- 5.0
Very nice people at the store
Carlo N.- Rating:
- 3.0
Computer programs were malfunctioning. It took 1/2 hour to get the keys. Please know that I had completed the information on my home computer the day before. I returned the vehicle around noon on 7/9/2020 and have not received my receipt as of 9:57am on 7/10/2020.
Lori W.- Rating:
- 5.0
Pick up location and personnel were excellent! The U Haul.com site did not work correctly when I tried to pick up the truck keys via the drop box. After I logged into my account, the website would fail when I tried to on-line check in.
Ken B.- Rating:
- 3.0
The "contactless online" check in was a huge waste of time and completely inconvenient. I had to go in and wait like normal anyway after it taking 20 min to do outside. The wrong numbered truck was coming up at first.
NICOLE M.- Rating:
- 5.0
A pleasure doing business!
MICHAEL A.- Rating:
- 5.0
Very nice to work with, clean facility and was in and out quickly.
Celeste L.- Rating:
- 5.0
Actually when I placed this reservation on-line, I had chosen a return location (Morton Electric Motors ), however, this information was not available to the location where we picked it up.
Samuel Z.- Rating:
- 5.0
excellent service.
ben C.