Called customer service to let them know the truck said gas tank was full and it was less than 3/4. Before I returned it filled the gas tank up to more than was in it. Then the next day I got charged 25 $additional for â€œnot filling up the tankâ€. I called back in just to get reimbursed for the additional 25 $that was charged not all the inconvenience that I was put through leading up to the move and the customer service rep told me I was lying and hung up on me. Worst customer service I've ever experienced from everyone of the people I talked to on the phone. Definitely won't recommend to anyoneShane I.
Moving Truck Rental in Sewell, NJ at Qwik Pack & Ship
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sewell, NJ 08080
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 12h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Sewell, NJ 08080
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The proprietor is a joy to work with. Have been there twice and her service and attitude are excellent.Joe P.
Originally I was given a BP on RT 72 in manahawkin NJ 08050 to return. When I got there they told me they don't take them and I had to take it somewhere else. They gave me no direction. I called another local uhaul dealer and then called qwik and they were able to switch. Just confused of why a location is listed if they aren't active.Christina E.
The sales rep at the counter could not have been any nicer - she was a pleasure to deal with and I am very pleased with the whole experience!Patrick C.
Friendly customer service and very convenient. They made the process very easy!Casey C.
My pickup time was 6pm and the store closed at 5pm. No one told me. Couldn't get the truck until the next day. Thankfully it all worked out.CAROLINE P.
Everything was set up when we got there, and we had excellent service. The only thing I would change is that one of the agents should do a walk thru WITH YOU after you return the truck so that any issues can be addressed at the time. Fortunately nothing was amiss, but I would have gladly waited to make sure we were both on the same page before leaving the facility.Richard W.
service was perfect. On time ,ready and very professional Very satisfiedLonny F.
Why was I charged for $33.66 for milage when I only used 34 miles. I would understand if I went 33 miles over the initial 25 miles but I did not. The contract clearly states 25 miles free and anything over is $0.99 per mile. Please explain why I was charged so much for 9 miles over the initial 25 miles.kyle A.
Truck was old. got 4 miles to the gallon. That was disappointing. used 8 gallons of fuel and only drove 32 mils.george K.
Nothing. Thank you Cindi Chea for the GREAT service!!alan C.
Very nice people there, quick return, no issuesEllen H.
This location is outstanding. No improvements needed here!!Joe M.
Sales representative was great!Robert K.
Nice new truck... And great customer servicejacqueline C.
Everyone was awesomeglenn D.
Sadly, I had to travel to two different locations that are 30 miles apart to get my equipment. I ordered the equipment two weeks in advance, and was told I would be able to pick them up at that location (less than 5 miles from my home). When I express concerns to the Glassboro, NJ location, I was simply told "it says we don't guarantee pick up locations". U-Haul can do much better with customer service as that was a rude response, and customers should be able to pick up their equipment at the reservation location.Kevin K.
Very nice people at the storeCarlo N.
Computer programs were malfunctioning. It took 1/2 hour to get the keys. Please know that I had completed the information on my home computer the day before. I returned the vehicle around noon on 7/9/2020 and have not received my receipt as of 9:57am on 7/10/2020.Lori W.
Pick up location and personnel were excellent! The U Haul.com site did not work correctly when I tried to pick up the truck keys via the drop box. After I logged into my account, the website would fail when I tried to on-line check in.Ken B.
The "contactless online" check in was a huge waste of time and completely inconvenient. I had to go in and wait like normal anyway after it taking 20 min to do outside. The wrong numbered truck was coming up at first.NICOLE M.
A pleasure doing business!MICHAEL A.
Very nice to work with, clean facility and was in and out quickly.Celeste L.
Actually when I placed this reservation on-line, I had chosen a return location (Morton Electric Motors ), however, this information was not available to the location where we picked it up.Samuel Z.
excellent service.ben C.