Uhaul changed my pick-up location and did not inform me. I called the day before my reservation to the location i had booked and they had no idea i was coming for a 15'truck. Uhaul ‘traffic' sent me to another location (close by) and they knew i were aware of my reservation 3 days prior.
Randall L.
Bi Rite Express
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sheffield Lake, OH 44054
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Better training for the staff on how to execute a rental trailer
jay L.The drop off process was very slow - problems with the credit card terminal. But the women checking in was very nice. Not her fault.
Timothy G.Misquoted. Charged for an extra day. Refunded a less amount then what I was told. Check out process took half hour.
Bruce J.A little disorganized but friendly enough. I was upset that I did not get my utility dolly though. I was already gone by the time I realized it wasn't on the truck. I looked at the receipt in case I had forgotten to order it, but it showed that I did indeed order one and I paid for it. Called the place to ask and they said they don't have a dolly. He said he would credit my card. I said you should have told me when I was there. They never gave me my $12 back as of today and it has been almost 2 weeks so I'll have to take time from my busy day to call again. Small thing I know but that's what these surveys are for right? To make businesses better? And also why I still gave 4 stars. But I would have given 5 stars had I received my refund.
John M.