Better system of communication for first time renter's.Be Upfront with the charges instead of manipulation with the prices after the fact of the rental. Dust to Treasures are rude when you call after you return the rental and realize the extra charges . I felt scammed but the experience of the u haul ride was smooth and enjoyable for My daughter and I. Again Communication and Empathy goes along way
NAKIA G
Dust To Treasures Thrift Store
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Shelby, NC 28150
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I was overcharged, told that I had to add on mandatory insurance.
SONEJA MRip off
DARRIUS AThis was not a quick and easy pickup. I stood for 40 minutes while the clerk scanned and re-scanned my license. The location did not have the Appliance Dolly I requested and had no idea what an appliance dolly was. Use another U-Haul rental if you are short on time or patience!
LEAH DI was charged for Safe Move although I declined it along with the other add-on charges. UHaul needs to stop making it so easy to pay above your advertised rates. The default selection should be no extra, not yes extra. Yes, it sneaks you more money but it is a form of deception and a poor business practice. Set your rates and let people decide.
Robert H