Everything about the location and the clerk were excellent but corporate Haul was a dismal failure. Long hold times. No scheduler callback. Given inactive phone number for scheduler. Connected to scheduler out of area. Told I would have to travel to pickup location despite having a mover who would be driving, only to have clerk tell me that I could have done everything over the phone. No flat dollies available. Clerk said she only had one dolly despite requesting more on numerous occasions. The only good thing was that the price was reasonable even though the information was poor and misleading. received emails with three (3( different pickup locations. Had to call all three to find out who had my order. This ,indirection added a lot of stress to an already stressful situation. Will consider an alternative next time.Donald B.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Shelbyville, KY 40065
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Autres U-Haul Services
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Service de propane livré directement à votre porte!
Nous offrons la plus grande sélection de l'industrie!
Évaluations des clients
- 4,0 - Cote moyenne des clients
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WORST EXPERIENCE EVER! THE OWNER WAS DEGRADING AND ATTEMPTED TO GET ME AND ANOTHER CUSTOMER IN A FIGHT WITH ONE ANOTHER STATING I LIED AND CLAIMED I WAS HER IN AN ATTEMPT TO STEAL HER RESERVED U-HAUL! ARE YOU KIDDING ME. I HAD A RESERVATION. HOW WOULD I EVEN KNOW HER NAME! U-HAUL IT WOULD BEHOOVE YOU TO PULL YOUR CONTRACT WITH THIS MAN/COMPANY AS YOU WILL CERTAINLY BE LIABLE FOR THIS MAN'S INCIDEIUS BEHAVIOR AND MOST CERTAINLY ILLEGAL BEHAVIORS BEFORE GETTING SUED!Michele W.
easy to work with, fast and friendly. thanksJEFF T.
Avoid hidden charges pleaseRONY D.
Make sure that the location that is emailed to you is the correct email. I received an email that I was to pick up at a location and when I was ready to start the process it sent me to a different location. When I called the 1800 number the lady got smart with me and told me it was my fault that I was at the wrong location and when I went to the new location I had to wait 20 minutes to pick up the truck because she never processed it to pick up at the other location. The lady at the location was very helpful and gave me a discount for my trouble because I showed her the email of the pick up location which was 30 miles away from the original location. I will not be renting any trucks from Uhaul ever again. I also will not recommend Uhaul to anyone.MONICA C.