The only thing was I asked for a dolly and was given a regular utility size dolly instead of the bigger one to move heavier furniture with or perhaps they do not make them bigger, not sure. Other than that everything else was perfect. Staff very nice , friendly and helpful. A good experience. Thank you.DEBBY R.
Moving Truck Rental in Shelbyville, KY at Horizon Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Shelbyville, KY 40065
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam : 8h15 am à 11h45 am
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Shelbyville, KY 40065
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The Horizon Storage staff was very friendly and professional. They took the time I needed to have my questions explained. They made the entire rental process very easy and they would be my 1st choice if I need to do it again. Thanks for all your help!!Donald H.
Just keep doing what you're doing! Very good service. Nice clean facility.David R.
The people were friendly and helpful.Lizbeth S.
Fast service, very courteous!Mary M.
Louise Riley went out of her way to upgrade us twice. Great customer service.James M.
The 15 ' truck did great pulled better than I expect it would and it pulled my trailer great. The only issue I had with the truck at all was some of the stuff that was in the cab overhang got wet. When we returned it down here in Florida the lady commented that it was probably one of the worst that she had and that it would definitely be looked atMARTIN B.
Horrible experience,they threatened to call cops on us when we talked to them the day before. Dont go to this U-Haul location....JEREMY R.
The staff were excellent and friendly. Helped me with a last minute issue with no problems. I would highly recommend and I will go to them if I need a haul again. âï¸âï¸âï¸âï¸âï¸Donna F.
I don't think anything can be done to improve this location. The staff went above all means and was absolutely excellent. It was by far the most first rate rental I have ever used. I highly recommend anyone to use this rental establishment.Ralph D.
U-Haul could not provide me with the equipment I reserved, this was no fault to this pick-up location however. I was moving my parents from KY to IL, arriving and leaving on the same day. Had to go to Lowe's and purchase a moving dolly.LORI S.
I dont see any room for improvement. You are excellent in every aspect.I rate you #1.Keep up the good work.ðŸ˜€hilda M.
Nothing to improve. Wonderful serviceRene B.
Overall the facility and staff were fine but I feel like I was overcharged as the initial quote was approximately $ 90.00 but I was charged $ 153.00. I will be contacting the location to dispute charges as I drove only approx 35 miles and no reason for the charge to be $ 153Kim F.
Staff was great!Jerry L.
We are trying to get a refund because the car hauler was too little what can I do ???Donald R.
Have a full tank of gas when the truck is picked up.CATHY L.
Nice facility.Anne M.
Incredible. I am moving out of my ex's house and was in a big bind. I got a truck, a storage unit and help moving all in one place the same day! Thanks to Louise and Brittany.John F.
They advertise 19.95 but my bill was $72? What the hell.Lekita B.
Staff was helpful & courteous. Only reason I couldn't give a 5-star rating is because I had been told while making the reservation over the phone that I would only be charged the rental price for a 10-ft truck since there were no 10-ft trucks available when I needed one...instead I had to rent a 17-ft truck and was charged full-price for the rental.Steve B.
If you are dropping off after hours for a larger rental in their front parking lot area is tight. But the building and outside area was very well maintained.chastity D.
The customer service of the lady at this location was fantastic!! She was very knowledgeable and very helpful!! Thank you for making my experience in renting an intown truck nice!!Amy D.
I would suggest the main call center connect with the rental agencies about their equipment in stock. We reserved an appliance dolly and Horizions didn't have one. It wasn't their fault. All and all it was a pleasant experience with them.Crystal O.
Everything was perfect! Louise accomadated us when we had to change our day too!nancy H.